Project Specialists provide administrative support to Install Managers to ensure efficient operation of all installations. They emphasize world-class customer service and possess excellent communication and problem-solving skills.
Job Summary:
The Project Specialist’s duties and responsibilities include providing project administrative support to ensure the efficient operation of the Install Manager. In this position, the Project Specialist will coordinate with the Install Manager, using problem- solving and organizational skills to provide logistical support throughout the entire job life cycle. This role requires excellent communication and organizational skills, as you will assist the Install Manager in coordinating materials and labor (both employees and subcontractors) while keeping their projects on schedule. Familiar with a variety of the Company’s concepts, practices, and procedures. Ability to effectively communicate via phone and email ensuring that all the Project Specialist’s duties are completed accurately and delivered with high quality and in a timely manner. Rely on experience and judgment to plan and accomplish goals.
Why work at Renuity:
· Competitive Pay: Hourly wage of $22/hr with bonus opportunities
· Health, Dental, Vision, Disability & Voluntary Insurance
· 401K Paid vacation & paid holidays
· Hiring immediately
Benefits
Insurance: Medical insurance (PPO plans), vision insurance, dental insurance, voluntary life insurance, and disability insurance (STD, LTD), Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance. Healthcare Flex Spending Account , Dependent Care Flex Spending Account.
Retirement Plans: 401k.
Paid Holidays: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas
What You'll Do:
· Provide exceptional customer service by answering the phone promptly and being ready to answer any queries, resolve any issues, or obtain any necessary information.
· Maintain exceptional working relationships with customers, installers, vendor partners, and other staff.
· Ensure all aspects of each project are running smoothly by creating job folders, communicating with customers, processing sale/contract orders, and uploading all contract documentation daily.
· Assist the Install manager with scheduling installation dates and service requests, ordering all job materials, and pulling building permits
What You'll Bring:
· 5+ years in an office environment with scheduling and direct customer service experience.
· Strong verbal and written communication and customer service skills with an expertise in problem resolution.
· Exceptional multi-tasking skills with great attention to detail and an ability to prioritize tasks.
· Experience using Outlook and other Microsoft Office programs and the ability to learn other computer programs.
About Us:
Renuity is a national leader in the direct-to-consumer home improvement industry, dedicated to transforming spaces and enhancing lives. As one of the fastest-growing providers in the country, we operate under the Renuity brand and through a network of trusted regional companies—including Mad City Windows & Baths, FHIA Remodeling, Statewide Remodeling, MaxHome, Rite Window, and Closet America.
Backed by private equity and fueled by an ambitious growth strategy, Renuity has expanded rapidly through strategic acquisitions. Today, we’re focused on unifying our brands, streamlining operations, and delivering exceptional service to homeowners nationwide. We’ve already helped hundreds of thousands of customers upgrade their homes with quality products and expert installation—at competitive prices.
At Renuity, you’ll join a dynamic, fast-paced, and collaborative team where your work directly contributes to the company’s success. Our people work closely with executive leadership, embrace innovation, and drive real impact. Whether you’re in the field or at HQ, you’ll be part of shaping the future of home improvement—and building a career you can be proud of. To learn more, visit www.renuityhome.com.
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Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
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Skills Required
- 5+ years of experience in an office environment
- Scheduling experience
- Direct customer service experience
- Strong verbal and written communication skills
- Customer service and problem-resolution expertise
- Exceptional multitasking skills
- Strong attention to detail and ability to prioritize tasks
- Experience using Outlook and Microsoft Office programs
- Ability to learn additional computer programs
What We Do
Renuity is a tech-enabled home services platform that provides replacement and remodeling services across bath, window, garage coatings, and closets. It operates as a direct-to-consumer company with a family of home improvement brands, aiming to make home improvement faster, easier, and stress-free.
