Project Quality Assurance Manager

Posted 3 Days Ago
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Bedok, Bessao, Monts de Lam, Logone Oriental, TCD
In-Office
Senior level
Hardware • Information Technology • Industrial • Automation
The Role
Leads project quality assurance across delivery teams, ensuring QMS and ISO compliance, audit readiness, milestone checks, customer complaint resolution, corrective actions, risk management, crisis reporting, training, and continuous improvement. Supports project quality planning, inspections, FAT, nonconformance management, customer satisfaction surveys, internal and vendor audits, and quality reporting. Requires experience in project QA, industrial automation or process industries, ICSS systems, and ISO standards.
Summary Generated by Built In

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. 

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

RESPONSIBILITIES

  • Project Delivery QA representative for 3rd party certifications ISO9001:2015, ISO 14001:2015, ISO 45001:2018, ISO ISMS ISO27001:2013
  • Ensure the effective implementation, adherence, and continual application of Quality Management System (QMS) principles, standards, and procedures across the Project Delivery organization
  • Provide quality assurance support and guidance to project teams on all project quality-related matters, including the development and review of Project Quality Plans, and participate in critical internal and external meetings pertaining to quality management and compliance.
  • Oversee and Monitor QA Projects Milestone Checks
  • Lead the preparation and readiness of Customer Audit for Project Team.
  • Manage customers’ complaint by coordinating with internal and external parties and submission of QA corrective action report to customers.
  • Drive continuous improvement in project execution by capturing and implementing lessons learned, preventing the recurrence of issues, and enhancing overall project performance.
  • Facilitate and Conduct Customer Satisfaction Survey for projects.
  • Support Corporate QA for Company Internal Audit, Regional office Audit and Vendor Audit
  • Project Delivery Crisis management Representative and prepare Crisis Management Report to Crisis Management Team for Site Accident
  • Support on Operation, Risk Assessment Survey and Quality Input for Sale Proposal
  • Reporting of Project Milestone Completion and QA Activities to Corporate and Project Delivery Management
  • Lead the promotion and adoption of Quality System for regional office and custodian for Project Delivery QA SharePoint portal, maintain and update the Project Delivery Risk Register
  • Provide QMS & ISO 9001, Project QA support and training for regional office

Requirements

  • Bachelor's Degree in any discipline

  • Minimum 5 years of relevant experience in Project Quality Assurance role, preferably within the Oil & Gas, Petrochemical, or Process Automation industry

  • Relevant experience in ICSS system, such as DCS, FGS, etc.

  • Strong Knowledge and understanding of ISO Standards and Quality Management System

  • Demonstrated experience in conducting and supporting ISO audits, including internal, external, customer, and/or supplier audits

  • Good knowledge of project quality processes, including quality planning, inspection and testing, FAT, non-conformance management, root cause analysis, and corrective actions

  • Strong communication and interpersonal skills, with the ability to work effectively with customers, project teams, engineering teams, suppliers, and other stakeholders

By responding to Yokogawa’s advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data.

We regret to inform that only shortlisted candidates will be notified. 

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture.  We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status.  We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances.  Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!

Skills Required

  • Bachelor's degree in any discipline
  • Minimum 5 years of relevant experience in a project quality assurance role
  • Relevant experience with ICSS systems, including DCS and FGS
  • Strong knowledge and understanding of ISO standards and Quality Management Systems
  • Experience conducting or supporting internal, external, customer, or supplier ISO audits
  • Knowledge of project quality processes, including quality planning, inspection and testing, FAT, nonconformance management, root cause analysis, and corrective actions
  • Strong communication and interpersonal skills
  • Experience in the Oil & Gas, Petrochemical, or Process Automation industry
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The Company
18,313 Employees
Year Founded: 1915

What We Do

Yokogawa Electric Corporation provides industrial automation, control, measurement, and information solutions for customers across energy, materials, life sciences, and other industries. Its offerings include distributed control systems, production-control software, pressure transmitters, process analyzers, programmable controllers, industrial recorders, and high-precision measuring instruments. The company also develops industrial IoT hardware, software, and cloud solutions, supported by engineering, project-management, and maintenance services for plant operators.

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