Project Operations Specialist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Project Operations Specialist, you will serve as the single point of accountability for the financial and administrative execution of projects within PMWeb. You will process financial transactions—including budgets, commitments, change management, and invoices—while coordinating day-to-day project activities and providing leadership with clear, current portfolio performance insights. With strong financial acumen, attention to detail, and command of project management technology, you will bridge transaction-level execution and program-level oversight, helping streamline processes for the wider Project Coordinator team and ensuring data integrity and reporting accuracy across the account.

Your day-to-day tasks will include:

• Owning end-to-end financial transaction processing in PMWeb, including budgets, commitments, change orders, and progress invoices, from initiation through closeout
• Tracking and resolving vendor invoice and payment issues, escalating stuck or rejected transactions to drive timely resolution
• Creating, reviewing, and routing commitments and change orders for vendor signature, verifying accuracy of legal entity, values, and remit-to details before submission
• Conducting regular data reviews of PMWeb records to catch discrepancies before they reach the client, and correcting record gaps through the Data Integrity Dashboard
• Producing and maintaining standard operational reports and dashboards—including Closeout Tracker, Stales Tracker, Workflow Report, Milestone Tracker, and Aging Report—to drive follow-up action and support visibility for internal and client stakeholders
• Coordinating meetings, agendas, and action items, and serving as the day-to-day financial and administrative liaison between JLL and the client
• Onboarding and supporting incoming team members, including training on financial workflows and platform use
• Helping build and refine tools, templates, and processes that make day-to-day work easier for the Project Coordinator team
• Supporting project closeout activities and ensuring compliance with client 90-day closeout requirements

Desired experience and technical skills:

Requirements:

• 2+ years of relevant experience in project financial administration, project coordination, construction, or real estate support
• Demonstrated proficiency with PMWeb or comparable project financial management systems
• Strong written and verbal communication skills, with the ability to serve as a day-to-day liaison between internal teams and client stakeholders
• Ability to work independently, manage competing priorities across a portfolio of projects, and meet assigned deadlines
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Teams, and Outlook
• Strong attention to detail and a proactive, quality-control mindset, with experience identifying and resolving data-integrity issues

Preferred:

• Bachelor's degree in Accounting, Business, Architecture, Engineering, or Construction Management
• Strategic and innovative mindset, comfortable challenging the status quo and recommending process improvements
• Experience with system implementation or optimization projects
• Detail-oriented, organized, and self-motivated, with an interest in commercial real estate and gaining broad experience across project delivery and operations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.