Associate, Project Operations

WHO WE ARE:

We are RAPP – world leaders in activating growth with precision and empathy at scale.

As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.



We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.


Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.


Part of Omnicom’s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets

YOUR ROLE:

The Associate, Project Ops helps assist in managing the internal process and compliance requirements, interacts with the Delivery Team and is responsible for supporting and maintaining documentation for best practices. This person will be most successful if they are looking to advance in a career within the Project Management and/or Operations domain.

The Associate, Project Ops is curious, prepared to learn, and comfortable handling a large volume of assignments as a true team player.  You’ll have strong communication and organizational skills and aptitude for learning new tools and processes.

YOUR RESPONSIBILITIES:

• Support, manage, document and maintain defined Workfront processes.
• Maintain compliance log status for weekly reporting.
• Schedule team meetings/workshops, taking and distributing notes as directed.
• Support resource management tasks across the portfolio as directed.
• Create and maintain clear and concise documentation of processes using tools such as SharePoint, and Teams as directed.
• Document workflow process and compliance requirements, including escalation, mitigation & corrective plans as directed.
• Support OPS best practices, workflow processes, and compliance requirements.
• Maintain confluence pages as directed.
• Support various business as usual (BAU) Ops tasks as assigned.

REQUIRED SKILLS:

• 0-2 years experience
• Ability to work effectively to support a team environment 
• Proven organizational skills and attention to detail & quality
• Strong interpersonal and communication skills
• Strong task and time management skills
• Demonstration of drive, initiative and problem solving skills
• Strong business writing skills
• Time / schedule mindset
• Ability to complete related duties as negotiated to meet the ongoing needs of the organization.

EDUCATION & OTHER SKILLS:

• Bachelor’s degree or related certification/training
• Proficient use of MS Office Suite, particularly Excel, Outlook and Teams messaging
• Experience with workflow management tools and tracking tools a plus (e.g. Workfront, Smartsheet, JIRA or equivalent)

Our hybrid work model:

RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like. 

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance, 401(k), stock options, Healthcare & Dependent Flexible Spending Accounts, vacation, sick, and personal days and positive activism days, paid parental leave and disability benefits. For more information regarding Omnicom benefits, please visit www.omnicombenefits.com. A reasonable estimate of the salary for this role, at the time of posting, is $55,000 - $62,000. This range is specific to Chicago and multiple factors are considered in making compensation decisions including, but not limited to: skill set, experience and training, certifications; etc. This is an exempt position. If your requirements fall outside of this range, you are still welcome to apply.

“As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.”

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.