Project Operations Coordinator

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.

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About the Role

This role will work closely with our Commercial Ops, Adoption Services, and Success Operations Portfolio teams to ensure projects are properly set-up in our ERP systems. Management and maintenance of our timesheet tool and support the managers/employees with any issues. Assist the Business Operations organization with expense request and work with Purchasing for PO creation and services level agreement process. Help with project/timesheet and revenue reporting creation and analytics.

Responsibilities

• Ensure timely and accurate Project booking form creation and management for small billable services engagements for transaction in our CRM and ERP tools (Salesforce, ORACLE, SAP).

• Create and maintain project performance report (plan revenue/cost vs. actual revenue/cost), and review status of services delivered.

• Project creation, management, and general administrative support in our timesheet tool (adding users/groups/tasks, extending dates, closing when complete, etc.) (Workfront)

• Create purchase requisitions and PO changes, ensuring accurate cost centers and budget holders are set properly as delegation of approvers.

• Validate and maintain contracted Customer entitlement tracking and training voucher creation and consumption.

• Generate labor/time utilization, customer usage, and revenue reports and analysis.

• Setup and help run online webinar trainings, upload recording, presentation, and Q&A for internal and external training content availability.

• Assist with SharePoint maintenance, providing access, and admin tasks.

• Support managers with new joiners, leavers, team changes with licenses, access, etc.

• Create and maintain process documentation and knowledge articles.

• Support our Transformation team with project migration.

• Contribute to business process improvement and execution.

Qualifications:

• Diploma in Accounting or Business Administration or related field.

• Understanding of project accounting and financial concepts.

• Experience in Salesforce (CRM) and ORACLE (ERP) or other related systems.

• Excellent knowledge of computer-based office tools (i.e. Excel, SharePoint, Outlook).

• Ability to multitask and prioritize in a dynamic environment.

• Strong organization and analytical skills; detail oriented.

• High level of integrity and commitment to quality.

• Ability to work independently and in a team environment.

• Motivated, proactive self-starter.

• Adaptable and flexible to change.

• Desire to learn and understand the business.

• English spoken and written; foreign languages, verbal and written are an asset.

AVEVA requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.
 
Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.