Execution-first consulting for leaders who need strategy that moves.
The Role
Coordinate client projects (especially Salesforce initiatives) and support internal business operations. Track deliverables, manage project plans and communication, facilitate meetings, maintain CRM, assist proposals and onboarding, and partner with technical teams to ensure timely delivery and client satisfaction.
Summary Generated by Built In
Project Coordinator & Business Operations Associate
Connect Centric
About Connect CentricAt Connect Centric, we are more than just consultants—we are partners committed to our clients' success. We take a hands-on approach, working closely with our clients to transform strategies into measurable, real-world outcomes. As a strategy execution team, we take full ownership of every initiative from start to finish, ensuring that our clients see tangible results, not just ideas. Our work is grounded in IQ, EQ, and TQ—combining intelligence, empathy, and technology acumen to turn strategy into real-world outcomes.Interview ProcessApplicants who match the qualifications for this role will be invited to a conversational interview with Mira, our AI interview assistant powered by RightMatch, completed on your own schedule. Our team personally reviews every Mira interview and selects which candidates move forward to meet with Connect Centric and our client team directly.Position DescriptionThis is a blended role that combines client project coordination with internal business support. On the client side, you will coordinate the day-to-day execution of projects, with an emphasis on Salesforce application initiatives, reporting to a Senior Project Manager, translating direction into action, driving deliverables forward, and serving as a clear point of contact for clients. On the company side, you will support operations and day-to-day business needs. We're looking for a versatile, self-directed person who thrives on variety and takes ownership across both delivery and operations.Client Delivery ResponsibilitiesExecution & Team Coordination- Take direction from the Senior Project Manager and ensure tasks are carried through to completion.
- Track deliverables across the team, monitoring progress against timelines and flagging risks early.
- Identify and remove blockers, escalating to the Senior PM when needed.
- Help define and communicate priorities so the team stays focused on what matters most.
- Serve as a primary point of contact for clients, providing clear and timely status updates.
- Track down information from clients and stakeholders to keep work moving.
- Translate client needs and feedback into actionable tasks for the team.
- Coordinate projects, including implementations, enhancements, and integrations.
- Maintain visibility into requirements, configuration work, testing, and release activities.
- Partner with technical team members to ensure deliverables meet client expectations.
- Maintain project plans, task boards, meeting notes, and documentation.
- Facilitate working sessions, and status meetings.
- Keep project tracking tools current and accurate.
- Other duties as assigned
- Maintain the CRM, keeping records, pipeline, and client information accurate and up to date.
- Assist in preparing proposals, statements of work, and pitch materials.
- Support new client onboarding and coordinate follow-ups with prospects.
- Help manage the company website, social media presence, and newsletter.
- Assist in developing case studies from
- Other duties as assigned
- 3-5 years of experience coordinating projects, ideally enterprise applications including Salesforce.
- Proven ability to take direction and independently drive work to completion.
- Strong written and verbal communication skills, with client-facing experience.
- Ability to track multiple workstreams, anticipate blockers, and keep teams progressing.
- Comfort with project management and collaboration tools (e.g., Jira, Smartsheet.)
- Highly organized, proactive, and detail-oriented.
- Versatile and self-directed, comfortable switching between client delivery and internal business tasks.
- Experience with business operations is a plus.
- Salesforce certifications (e.g., Administrator, Associate) are a plus.
- Position Type: Full-time W2 (1099 arrangements are not available for this role)
- Location: Remote
- Travel Required: Occasional in-person travel to client sites as needed
- Relocation Assistance: No
- Salary: $65,000 – $75,000, dependent on experience
Skills Required
- 3-5 years coordinating projects, ideally enterprise applications including Salesforce
- Proven ability to take direction and independently drive work to completion
- Strong written and verbal communication skills with client-facing experience
- Ability to track multiple workstreams, anticipate blockers, and keep teams progressing
- Comfort with project management and collaboration tools (e.g., Jira, Smartsheet)
- Highly organized, proactive, and detail-oriented
- Versatile and self-directed, comfortable switching between client delivery and internal business tasks
- Experience with business operations
- Salesforce certifications (e.g., Administrator, Associate)
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The Company
What We Do
Connect Centric delivers Execution as a Service™ for leaders who need critical initiatives to move, fast. We embed experienced operators directly into your workstreams to deliver visible progress in 45 days. No added headcount. No hourly billing. Since 2009, we’ve helped Fortune 500s and mission-driven organizations turn stalled strategies into visible progress. Whether it’s tech rollouts, cross-functional initiatives, or at-risk programs, we lead execution from within, so your team can stay focused on outcomes, not coordination. If your strategy is sound but nothing’s moving, we’re the team that gets it done. Your Strategy. Delivered.®
