Project Manager
KeenLogic is seeking a Project Manager to support the Digital Wayfinding Project for the U.S. House of Representatives. The Project Manager is responsible for providing administrative support for the Digital Wayfinding Project. The Project Manager participates in all stages of the wayfinding project, including providing project updates; scheduling meetings with stakeholders; meeting with the wayfinding vendor and House partners; and developing and documenting management processes for digital signage.
KeenLogic offers Fortune 500-level benefits, including health, dental, and vision insurance, PTO, paid federal holidays, 401(k), and life insurance.
Position Details
- Contract Length: Base year plus two option years (anticipated start pf contract in September 2026)
- Schedule: 40 hours/week
- Core Hours: Monday – Friday during standard business hours
- Location: Washington, DC
Required Qualifications
- Bachelor’s degree in Project Management, Business Administration or related field, or equivalent work experience.
- 3+ year of experience in project coordination and management.
- Experience using project management tools (Asana, ClickUp, Trello, etc.).
- Proficiency in the use of Microsoft Office products (Word, Excel, Outlook, Powerpoint, and Teams).
- Proficiency in the use of technology in general, including experience with audio / video systems and online mapping / CAD platforms.
Job Expectations
- Knowledge of principles and processes for providing customer service including needs assessment, meeting quality standards and providing consistent, accurate project updates to stakeholders.
- Ability to communicate effectively, both orally and in writing, with staff and non technical users.
- Tracks project milestones, risks, and performance indicators; recommends correct action as needed to maintain scope, schedule, and budget.
- Ability to develop and maintain strong working relationships with cross functional House staff as well as stakeholders and third-party vendors.
- Ability to handle fluctuating and competing deadlines.
- Prepares and delivers presentations, status updates, and evaluation findings.
- Understanding of other applications within Microsoft Office 365 suite is desired.
- Experience in leading projects with tight deadlines and multiple stakeholders is desired.
- Ability to work additional hours as necessary.
Key Responsibilities
- Consults with project leads and stakeholders to determine the status of the digital screens and wayfinding project and ensure deadlines are met.
- Reports to CAO staff and other personnel as needed to keep cross-functional stakeholders updated on the status and next phases of the digital wayfinding project.
- Responds to and implements timely updates in the wayfinding app CMS to ensure hours and information are accurate.
- Participates in meeting the wayfinding vendor and taking part in walk-throughs as part of the development of the wayfinding guidance.
- Assists in the development of procedures, practices, and standards of all related project documents.
- Performs other official duties as assigned.
Skills Required
- Bachelor's degree in Project Management, Business Administration, or related field, or equivalent work experience
- 3+ years of experience in project coordination and management
- Experience using project management tools (Asana, ClickUp, Trello, etc.)
- Proficiency in Microsoft Office products (Word, Excel, Outlook, PowerPoint, Teams)
- Proficiency with technology, including audio/video systems and online mapping/CAD platforms
- Ability to communicate effectively, both orally and in writing, with staff and non-technical users
- Knowledge of customer service principles, needs assessment, and delivering consistent project updates
- Ability to track project milestones, risks, and performance indicators and recommend corrective actions
- Ability to develop and maintain strong working relationships with cross-functional staff and third-party vendors
- Understanding of other applications within Microsoft Office 365 suite
- Experience leading projects with tight deadlines and multiple stakeholders
What We Do
Today’s government agencies must continually evolve to keep pace with the dynamic and rapidly changing technology landscape. To ensure continual innovation and improvement, these agencies must be able to anticipate all future needs while embracing technological advancements. At KeenLogic, we create value through differentiation, innovation, and technology to drive high-quality enterprise IT services such as help desk as a service — for government customers. We combine the latest states of “what is” with an unrealized yet needed version of “what could be.” KeenLogic operates two distinct lines of business: (1) Enterprise IT Services (Helpdesk/Service Desk) (2) Network/Internet Services (Fixed-Wireless Microwave Broadband) We have a 10-year track record of high-quality performance and service delivery and a reputation for taking exceptional care of our team. The company is well funded and capitalized to support new project ramp-up and overhead costs, has a highly experienced executive and management team, and a board of directors with over 20 years of management and operations experience. We aim to provide the highest standard of customer service to government agencies by leveraging a corporate foundation that is built on CMMI Level III business processes, leadership, and financial strength. Key attributes: • 10-year history of providing quality, customer-focused IT solutions • Excellent past performance and track record • 95% employee retention rate • Small business agility with large business resources • Secret facility clearance • Well capitalized for project ramp-up • KeenLogic is a reputed enterprise IT services and help desk solutions provider that answers today’s problems while anticipating the needs of tomorrow.
