Project Manager

About the Job 

A ‘Better Together’ philosophy towards building a better world

Aligned Automation is a strategic service provider that partners with Fortune 500 leaders to digitize enterprise operations and enable business strategies. We believe we can create positive, lasting change in the way our clients work while advancing the global impact of their business solutions for a more optimistic and better world. We are passionate about building and sustaining an inclusive and equitable workplace where all people can develop and thrive. Enriched by our “4C’s” – Care, Courage, Curiosity, and Collaboration – our culture supports solutions that empower the possible.

About the Role

We are looking for a highly motivated and self-driven Program / Project Manager who thrives in a fast-paced environment and takes complete ownership of their work. This individual will serve as the connective tissue across multiple business functions — gathering data, building insights, creating compelling presentations, and driving alignment with senior leadership. You will be expected to work independently, proactively manage timelines, and consistently deliver high-quality outputs without requiring supervision or follow-ups.

Key Responsibilities

•  end-to-end Reporting, MIS, and Workforce Management activities.
  

• Prepare daily, weekly, monthly, and quarterly business reports for leadership.
  
• Develop advanced Excel dashboards, KPI scorecards, productivity reports, and executive MIS reports.
  
• Perform workforce forecasting, capacity planning, scheduling, resource planning, and utilization analysis.
  
• Analyze large datasets to identify business trends, risks, productivity gaps, and improvement opportunities.
  
• Validate data accuracy before publishing reports or presenting insights to stakeholders.
  
• Automate recurring reports and improve reporting efficiency using advanced Excel capabilities.
  
• Build executive-level PowerPoint presentations with compelling data storytelling and business recommendations.
  
• Present analytical findings to leadership and clients in a structured and impactful manner.
  

• Support end-to-end project planning, execution, tracking, governance, and reporting.
  
• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
  
• Maintain project plans, status trackers, RAID logs, action registers, and documentation.
  
• Monitor project risks, dependencies, deliverables, and timelines.
  
• Drive follow-ups with stakeholders to ensure timely completion of action items.
  
• Identify process improvement opportunities and recommend operational efficiencies.
  

Client & Stakeholder Management

• Serve as the primary point of contact for client reporting and business updates.
  
• Build and maintain strong client relationships through proactive communication.
  
• Conduct client meetings, requirement-gathering sessions, and executive presentations.
  
• Collaborate with internal and external stakeholders to ensure successful project execution.
  
• Handle stakeholder escalations professionally and drive timely resolutions.
  
• Manage stakeholder expectations while ensuring high-quality deliverables.
  

Team Management

• Coordinate and collaborate with cross-functional teams to achieve business objectives.
  
• Support junior team members by providing guidance on reporting and project activities.
  
• Ensure alignment across teams while maintaining accountability for deliverables.
  
• Foster collaboration and continuous improvement within the team.
  

Required Skills & Competencies

Core Technical Skills (Must Have)

• Advanced Microsoft Excel (Expert Level)
  
• Pivot Tables
  
• XLOOKUP/VLOOKUP
  
• INDEX-MATCH
  
• SUMIFS/COUNTIFS
  
• IF Functions
  
• Power Query
  
• Dashboards
  
• Charts & Graphs
  
• Conditional Formatting
  
• Data Validation
  
• Data Analysis & Visualization
  
• Advanced Reporting
  
• Microsoft PowerPoint (Expert Level)
  
• Executive Presentations
  
• Business Storytelling
  
• Leadership Decks
  
• Data Visualization
  
• Professional Presentation Design
  
• Reporting & Analytics
  
• MIS Reporting
  
• KPI Reporting
  
• Dashboard Development
  
• Business Analytics
  
• Trend Analysis
  
• Data Validation
  
• Workforce Management (WFM)
  
• Capacity Planning
  
• Forecasting
  
• Scheduling
  
• Resource Planning
  
• Productivity Reporting
  
• Utilization Analysis
  

AI & Digital Skills (Preferred)

• ChatGPT
  
• Microsoft Copilot
  
• Claude
  
• Prompt Engineering
  
• AI-assisted Reporting
  
• AI Productivity Tools
  

Behavioral Attributes

• Strong ownership mindset.
  
• Self-driven and proactive.
  
• Exceptional attention to detail.
  
• Analytical and data-driven decision-making.
  
• Ability to work independently in a fast-paced environment.
  
• Strong leadership and people management skills.
  

Communication & Leadership Skills

• Excellent client communication and presentation skills.
  
• Strong stakeholder management and relationship-building capabilities.
  
• Experience managing client expectations and executive interactions.
  
• Ability to lead meetings, workshops, and business reviews.
  
• Strong written and verbal communication.
  
• Team handling and cross-functional collaboration experience.
  

Qualifications

• Graduate in Engineering, Business, Management, Analytics, Operations, or a related field.
  
• 4–8 years of experience in Reporting, Workforce Management (WFM), MIS, Business Analytics, or Operations.
  
• Hands-on experience in client management, stakeholder management, and team handling.
  
• Advanced proficiency in Microsoft Excel and Microsoft PowerPoint is mandatory.
  
• Experience with Power BI, Tableau, or other BI tools is an added advantage.
  
• PMP, PRINCE2, Agile, or similar certifications are preferred.