Project Manager

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

We are looking for a Project & Implementation Manager to join our dynamic team and lead the end-to-end delivery of operational initiatives in Bulgaria. In this role, you will lead by setting clear goals, ensuring our customer-centric approach is always at the heart of our rollout plans.

You will work closely with cross-functional departments locally and internationally, utilizing teamwork to deliver business-critical projects smoothly. We want someone who will deliver by keeping processes simple while passionately showing care for our partners, couriers, and teams.

These are some of the key components to the position:

• Lead end-to-end project lifecycles from initiation to closure, ensuring we always focus on aiming high.

• Define clear project scopes, timelines, and metrics to ensure we continuously drive excellence across operations.

• Build detailed implementation plans and coordinate collaborative workflows across Operations, HR, Tech, and HQ.

• Monitor post-implementation performance metrics and drive swift, impactful continuous improvements.

• Act as the Process Owner for operational processes, creating clarity and optimization for local teams.

• Maintain organized project documentation and status tracking using Jira and Google Workspace.

• Build and manage project pipelines, prioritizing initiatives based on strategic business impact.

What will you bring to the team?

• Track record in project management, implementation, or process ownership within fast-paced operational environments.

• Ability to develop an understanding of our internal and external partners to build strong relationships.

• A mindset to stay committed to achieving goals and driving results even when facing complex challenges.

• Proven capability to aim higher to drive excellence through analytical thinking and robust prioritization.

• A dedication to act responsibly while making a lasting impact on our local delivery ecosystem.

• Highly proactive and independent workflow with excellent communication and presentation skills.

• Proficiency using professional tracking and productivity tools like Jira and Google Workspace.

• Professional fluency in both Bulgarian and English is required for this role.

• Previous experience utilizing Salesforce or automated optimization tools is considered an advantage.

At JET, this is how we play Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again. Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com.

We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else are we delivering? Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET journeys.

Are you ready to join the team? Apply now!

Based: Sofia Office