Project Manager

Position Responsibilities:

• Delivery of successful initiatives in a timely manner based on project objectives and success criteria.
• Effectively partner with the Project Sponsor/Owner to formulate tactical and strategic plans to meet and exceed Service Level Agreements with the business unit.
• Effectively manage daily operations on the team assigned by coordinating efforts with peers onsite and offsite.
• Effectively works with the Scrum Master and Product Owner to manage daily operations on the team.
• Provide support/feedback to the Product Owner with regards to execution of sprint deliverables.
• Provides direction, instructions, and guidance to team members to continuously improve both individual and team performance. Ensure all team members are engaged and are effective contributors toward team success.
• Promoting and enabling a high degree of collaboration among Business SMEs and decision makers to ensure successful and quick delivery.
• Identification and escalation of key risks, issues and dependencies, as well as cost-benefit trade-offs among a variety of options to align with overall project and program objectives
• Process modeling and analysis skills include but are not limited to process improvements, gap analysis between current and future state along with root cause analysis
• Basic creation UAT Test Plan and Test Case documentation
• Conduct UAT execution and identify/retest defects to ensure successful completion
• Create the necessary handover documentation and transition the project changes to the business (steady state)
• Support implementation/warranty
• Work collaboratively with the Project Support Team to proactively share information and foster continued learning and development
• Able to explain technical jargon to non-technical/commercial teams
• Acting as an advisor to senior managers and executive teams
• Ability to identify tasks and deliverables to contribute to project plan and provide estimates of your required effort
• Understanding the rationale for the analysis approach. And, contributing to agreements about how to proceed
• Facilitate group workshops and meetings
• Able to generate and propose business cases including identifying cost and business savings for the stakeholders
• Understanding business needs to support project transition and help establish change

Required Qualifications:

• Minimum 3 years of Project Management experience in Information Technology; with experience in Application Management and Support in the Financial Services Industries
• At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back-office operations enabling integrated solutions to optimize processes, technology, data etc.
• Preferably with experience in process improvement and automations
• Experience in any of the following technical skills:

- Systems/Applications Development or Support

- Environment Management and Release Deployment

- Security Risk Management Operations

- Business Intelligence

- Automation

• ITIL Intermediate Certifications and Project Management methods (Agile, SAFE, Waterfall, PMP) is an advantage
• Proven leadership & people/talent management capabilities.
• Excellent escalation handling, coaching, planning, organizing and performance management skills.
• Demonstrated project management & planning skills, balances strategic skills with tactical execution skills
• Strong analytical & metrics management skills
• Strong communication skills - verbal, written, presentation, & negotiation; ability to adapt content to various audiences; communicates effectively at all organization levels.
• Proven interpersonal skills: ability to build relationships, engage and influence others, work with a diverse internal and international customer base.
• Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.
• Able to work in different shift schedules

Preferred Qualifications:

• Quick to adapt with proven experience learning new products, technologies and tools
• Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
• Ability to identify and pursue continuous improvements
• Excellent negotiating skills and an ability to manage inter-departmental work relationships.
• Strong influencing skills with ability to make sound recommendations
• Previous experience in the financial services, wealth management or insurance industry
• Must pass current job expectations and meet performance metrics.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.