Rakuten Viber is one of the most popular and downloaded apps in the world. Working with us provides a unique opportunity to influence hundreds of millions of users and to be part of the journey that makes us a super-app. Our mission is to make people’s lives easier by enabling meaningful connections — from precious moments with family and friends to managing business relationships and pursuing passions.
We are looking for an experienced and highly motivated Project Manager to lead complex, cross-functional initiatives, ensure end-to-end delivery, and mentor Scrum Masters across multiple Agile teams.
Responsibilities- Own end-to-end delivery of complex, cross-team, multi-disciplinary projects.
- Create and manage quarterly plans, including timelines, milestones, and deadlines.
- Ensure consistency and excellence in Agile execution across multiple teams.
- Drive continuous improvement of Scrum Master capabilities through coaching, feedback, and training.
- Manage crisis, identify and resolve major blockers & external dependencies.
- Collaborate closely with product managers, developers, QA engineers, and other stakeholders to deliver high-quality solutions
- At least 4 years of experience as a Project Manager leading and delivering complex, cross-functional, multi-team projects.
- At least 2 years of experience leading or mentoring other Scrum Masters.
- Strong understanding of Agile principles, practices, and values, with hands-on experience working with Agile teams.
- Solid understanding of software development processes, with the ability to understand technical challenges and bottlenecks.
- Strong stakeholder management skills and the ability to influence without direct authority.
- Proficiency with Agile and project management tools (e.g. Jira, Advanced Roadmaps, Product Discovery tools).
- Strong analytical mindset and experience working with delivery metrics and KPIs.
- Excellent communication, facilitation, and leadership skills.
- Fluent written and spoken English.
- Experience working with distributed or remote teams.
- Experience with Agile scaling frameworks (e.g. SAFe, LeSS).
- Relevant certifications (e.g. PMP, CSM, SAFe Scrum Master).
Skills Required
- At least 4 years of experience as a Project Manager
- At least 2 years of experience leading or mentoring other Scrum Masters
- Strong understanding of Agile principles, practices, and values
- Solid understanding of software development processes
- Strong stakeholder management skills
- Proficiency with Agile and project management tools
- Strong analytical mindset and experience working with delivery metrics
- Excellent communication, facilitation, and leadership skills
- Fluent written and spoken English
What We Do
At Rakuten Viber, we connect people. No matter who they are, or where they are from. Our global user base has access to a range of features like one-on-one chats, video calls, group messaging, and updates and discussions with their favorite brands and celebrities. We ensure our users have a secure and free environment to share their emotions. Rakuten Viber is part of Rakuten Inc., a world leader in e-commerce and financial services. It is the official instant messaging and calling app partner of the NBA’s Golden State Warriors. Join Rakuten Viber today and enjoy the world’s best communication experience.
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