The Project Manager is responsible for managing one or more moderately sized projects generally within a Department or across several Departments within a Division of the Company. Project activities include, but are not limited to, establishing clear and achievable objectives and planning and directing people to reach objectives while balancing competing demands for quality, scope, time, and cost, and adapting to different concerns and expectations of stakeholders. Projects will be managed for various department, without extensive knowledge of the subject matter. This position will collaborate with internal and external business partners to achieve goals and objectives. They are responsible for leading key strategic initiatives of various types, including the execution of application development, product development, operational efficiency improvements and other efforts.
Designs, communicates, and implements an operational plan for completing the assigned project(s); monitors progress and performance against the project plan; takes action to resolve operational problems and minimize delays
Prepares designs and work specifications; develops project schedules, budgets and forecasts; and selecting materials, equipment, project staff, and external contractors
Manages operational excellence initiatives and development of high quality deliverables within committed time and budget, including proactive problem solving related to any identified risks
Ensures integrity of original business case, including communication and management of key stakeholders
Delivers results for project initiatives within established timeframes and quality measures.
Utilizes communication and reporting mechanisms to manage issues, risks and timely delivery of initiative results
Ensures business needs and objectives are effectively captured in functional and non-functional business requirements for a system and/or process/workflow
Proactively identifies barriers and resolves issues, determining contingency plans (executing as needed), while mitigating risk. Escalates issues to appropriate audiences for awareness and/or additional support
Manages project budgets to ensure accurate and timely expense reporting, and to anticipate and proactively address budget variances
Organizes and directs the activities of the project team. Prioritizes tasks to meet deliverables and commitments on time. Ensures that project member’s time and experience is well utilized. Recommends alternatives/options to minimize any schedule delay.
Liaises with other operational areas in the organization to secure specialized resources and contributions for the project
Utilizes basic project management skills and the corporate standard system development methodology (or other industry methodology) to manage assigned projects
Champions organization's operational excellence and project management methodologies and tools
Contributes to continuous improvement of the PMO and supporting procedures to strengthen project execution and risk management
Manages change control process to ensure conscious scope, schedule, and cost decision-making, and to ensure timely maintenance and communication of changes to business requirements, technical specifications, test plans, project plans, budgets, resource plans and other project artifacts
Promotes the benefits of change and act as a catalyst for change within the organization, as well as adapts to change imposed by others
Required Knowledge, Skills, Abilities and/or Related Experience
Bachelor’s Degree in Business or related field
3 years’ experience managing business projects required, managing technology related projects preferred.
Demonstrated project management skills and success, including cross-organizational initiatives, including familiarity with project management approaches, tools and phases of the project lifecycle
Ability to influence change
Strong verbal and written communication/presentation skills, including the ability to utilize provided tools to translate project and analytic work into packaged deliverables
Ability to function in a fast-paced environment and prioritize multiple tasks under tight deadlines
Proven ability to develop strong, collaborative working relationships and establish a high level of credibility across functions, lines of business and organizational levels, skilled at resolving conflict and negotiating effectively and tactfully
Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects
Ability to manage priorities and workflow and a working knowledge/understanding of project management methodology
Ability to identify and apply different communication mediums based on a content and audience at all levels to achieve intended goal
Strong collaborative skills, positive attitude, high energy, and results orientation.
Demonstrated analytical and problem-solving skills and the ability to balance the need to gather detail with the need to solve the problem
Ability to successfully lead project teams, motivating and developing colleagues without direct reporting relationships
Solid ability to work effectively in a dynamic, rapidly changing business and technical environment
Advanced PC skill, including Sharepoint administration, MS Word, Powerpoint, Visio, and Excel
Effectively uses technical project management tools (e.g., MS Project and/or Azure DevOps)
Project Management qualification (PMI-PMP, PMI-CAPM) and knowledge of Agile would be desirable but not essential
Ability to Travel: None
Work location may be flexible if approved by the Company.
What We Offer
At Reliance Matrix, we believe that fostering an inclusive culture allows us to realize more of our potential. And we can’t do this without our most important asset—you.
That is why we offer a competitive pay package and a range of benefits to help team members thrive in their financial, physical, and mental wellbeing.
Our Benefits:
- An annual performance bonus for all team members
- Generous 401(k) company match that is immediately vested
- A choice of three medical plans (that include prescription drug coverage) to suit your unique needs. For High Deductible Health Plan enrollees, a company contribution to your Health Savings Account
- Multiple options for dental and vision coverage
- Company provided Life & Disability Insurance to ensure financial protection when you need it most
- Family friendly benefits including Paid Parental Leave & Adoption Assistance
- Hybrid work arrangements for eligible roles
- Tuition Reimbursement and Continuing Professional Education
- Paid Time Off – new hires start with at least 20 days of PTO per year in addition to nine company paid holidays. As you grow with us, your PTO may increase based on your level within the company and years of service.
- Volunteer days, community partnerships, and Employee Assistance Program
- Ability to connect with colleagues around the country through our Employee Resource Group program
Our Values:
- Integrity
- Empowerment
- Compassion
- Collaboration
- Fun
EEO Statement
Reliance Matrix is an equal opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, national origin, citizenship, age or disability, or any other classification or characteristic protected by federal or state law or regulation. We assure you that your opportunity for employment depends solely on your qualifications.
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Reliance Matrix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Reliance Matrix and has not been reviewed or approved by Reliance Matrix.
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Leave & Time Off Breadth — PTO and holidays are presented as generous, with examples including new‑hire accruals, a paid volunteer day, and enhanced holiday pay for certain schedules. Some accounts highlight excellent PTO accrual and strong time‑off practices in parts of the organization.
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Retirement Support — A 401(k) with an immediately vested company match is included as a standard offering. This indicates accessible retirement support from the start of employment.
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Parental & Family Support — Paid parental leave and adoption assistance are part of the package alongside broader wellbeing resources. These elements signal family‑oriented support beyond core medical benefits.
Reliance Matrix Insights
What We Do
Reliance Matrix delivers employee benefits, absence management and workforce productivity solutions through the financial stability of a top-rated insurance carrier, the agility and innovative spirit of a Third Party Administrator (TPA), and the daily commitment of thousands of team members across America. Where larger competitors offer size, we inspire confidence and long term engagement through integration, reliability and dedication to providing customized solutions. Reliance Matrix innovates and provides technology-driven absence and benefit solutions that enable employees and employers to manage time away from work. We help employers attract and retain valuable human capital through thoughtful, inclusive benefit programs delivered with care. We bring top-tier regulatory knowledge and cutting edge technology to help optimize workforce productivity and compliance. We offer a seamless member experience customized to each individual’s need and event. We integrate our solutions and expertise with leading HR technologies to ensure accuracy, efficiency and a superior customer experience. We are a proud member of the global Tokio Marine Group, one of the oldest, largest and most respected insurance organizations in the world. In the business hierarchy, human capital is the most precious of assets. Reliance Matrix delivers comprehensive, integrated solutions and services to attract, protect and help optimize an employer’s work force in a changing, challenging world








