- Assist in services projects with supervision and support from senior team members.
- Keep clients informed on critical project developments through preferred channels.
- Participate in project setup meetings under the guidance of a senior team member.
- Develop an understanding of client service offerings, best practices, and delivery timelines.
- Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget and without quality issues.
- Assist with collecting essential data on project performance.
- Follow established best practices and processes for project delivery.
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects.
- Identify and report issues to senior team members for collaborative problem-solving.
- Build positive relationships across the organization and with customers.
- Develop and maintain a basic understanding of the insights industry as it relates to project full-service delivery, sample management, and other important trends that will help PureSpectrum meet or exceed customer needs.
- Perform work in line with established procedures and operating within set guidelines for non-standard situations under supervision and coaching.
- Develop skills in gathering relevant information to support problem-solving and decision-making.
- 2–4 years of experience in the market research industry; project management experience.
- Native or professional-level fluency in German (written and verbal).
- Ability to assist in multiple projects with competing priorities.
- Ability to learn and use new technology platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills.
- Excellent communication and analytical skills.
- Ability to be proactive in anticipating problems and provide solutions.
- A passion for curiosity and a drive to learn continuously.
- Ability to foster positive relationships across teams and customers.
- Medical coverage
- Wellness Stipend
- Technology Stiped
- Hybrid Work Flexibility
- Paid Parental Leave
- Generous PTO and sick time
What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients. PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust. On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need. In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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