As a Project Manager, you’ll be responsible for planning, reporting on, and delivering projects to our clients. You’ll be required to build outstanding relationships with both your clients and team leads, establishing KPI’s, schedules, and managing & mitigating risks for your teams and projects.
You’ll be required to work independently, with little input or guidance from management; taking full ownership and responsibility of your clients and projects, think critically about the needs and desires of your client and teams and proactively addressing their needs; all whilst ensuring your projects stay within budget and expected profitability.
Key Responsibilities
- Lead assigned client projects and ensure successful delivery
- Anticipate client needs and proactively offer solutions
- Identify and communicate risks or issues, keeping the business informed
- Ensure business processes and strategies are followed accurately
- Monitor and improve project performance, meeting key KPIs
- Raise concerns and suggest improvements in test strategies or processes
- Mentor and support team members in their growth and development
- Oversee team performance and ensure HR policies are followed
- Check and correct team work time records as needed
- Support team goal-setting and provide regular feedback
- Manage project budgets by aligning team distribution with financial targets
- Recommend promotions or salary adjustments within budget limits
- Respond to feedback from CSAT surveys and take corrective action
- Follow company security protocols and report potential issues
Requirements
- 5+ years of experience in Project Management or a similar role
- Strong understanding of financial concepts like revenue, margins, and cost tracking
- Comfortable using data and metrics to support decisions and requests
- Confident presenting ideas and explaining the reasoning behind them
- Skilled at managing client relationships and handling inquiries professionally
- Able to juggle multiple tasks under pressure and meet tight deadlines
- Experience creating client-facing presentations
- Good at spotting opportunities to upsell or expand projects
- Proficient in Microsoft Office and standard business tools
- Excellent written and spoken English
- Strong time management and ability to work flexible hours when needed
- Professional, confident, and able to represent the company effectively
- Enthusiastic about working with data, KPIs, and performance metrics
Benefits
- Full-time contract.
- Attractive salary based on skill level and experience.
- Work alongside colleagues that share the same interests and passion for art and video games.
- Stable employment and professional growth in an international environment.
- A culture of diversity and inclusion to unite the most outstanding talents.
- Online training platforms and workshops to level you up.
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What We Do
Leaders in Quality Assurance, Localization Services, Player Support, Compliance, and Certification, Testronic offers end-to-end Testing and QA solutions for the games industry. We're hiring! Visit our Careers page for all our open positions: https://careers.testroniclabs.com/. Testronic’s high standards have been protecting our clients and safeguarding the consumer experience since 1998. We ensure that our clients efficiently and securely deliver the highest quality consumer deliverables. Quality Matters to us. It has for 25 years. If you're looking for Testronic Film & TV, it is now known as Giant Worldwide (https://www.linkedin.com/company/giantww/mycompany/)
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