Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings. www.apog.com
Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio.
Position Summary
The Client Services Project Coordinator is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities, providing timely client service communication both verbal and written to stakeholders and is to follow project specific sold margins and processes.
Key Responsibilities
Customer Service
- Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience.
- Actively listen, resolving client problems by taking ownership and following up through completion.
- Understand client/project needs and explain requirements/ solutions needed.
- Create meaningful interactions that solve problems, build trust and forge lasting client relationships.
- Provide concise and actionable information to internal and external clients.
- Proactive in reaching out to clients concerning issues i.e. backorders, schedule moves, upcoming approvals.
Order Planning / Processing
- Review purchase orders to estimates, ensuring all information is executable and accurate.
- Coordinate and track requests for information (RFI’s) as required to maintain completeness and accuracy of project information.
- Coordinate and track project scope alternates through change orders to ensure material and services provided are billable and collectable.
- Coordinate completion of all Architectural Metals order processing milestones to ensure on time completion of orders.
Load Planning / Logistics
- Assist manufacturing and shipping as needed.
- Provide verbal or written correspondence of all schedule revisions and back orders to client.
Compliance / Process / Procedures
- Maintain order files per established guidelines and naming structures.
- Follow Architectural Metals process and procedures to ensure compliance with established company policies.
Experience & Skills
Education:
- Associate degree and/or 3+ years related experience.
Experience:
- Experience in managing projects in a manufacturing environment is preferred
- Continuous Improvement (CI) Training is a plus.
- Commercial Construction experience is a plus.
- Resolving client concerns.
Required Skills:
- Customer service skills.
- Time Management.
- Thorough knowledge of ERP software.
- Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel.
- Good verbal and written communication skills, active listener
- Ability to work independently and as part of a team.
- Communicates information that is accurate, objective, and fact-based.
Work Environment/Travel Requirements
- Occasional travel related to other sites / corporate / project sites – Less than 25%.
- Physical Requirements
- Ability to work in both office and manufacturing environments.
- Lift up to 10 lbs.
This job description outlines the general nature and level of work performed by employees within this classification. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Our Benefits
We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team.
Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
Incentive Plans
401(k) with employer contribution and match
Employee Stock Purchase Plan with employer match
Paid Time Off (Vacation and Sick Time)
Paid Holidays
Tuition Reimbursement Program
Employee Assistance Program (EAP)
Wellness Program
Training and Career Progression
Apogee and our brands are an Equal Opportunity Employer.
Apogee Enterprises Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Apogee Enterprises and has not been reviewed or approved by Apogee Enterprises.
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Equity Value & Accessibility — Ownership via an Employee Stock Purchase Plan with a company match is positioned as a core element of total rewards, enhancing long‑term value beyond base pay. Plan updates and corporate materials emphasize this equity component as a meaningful part of compensation.
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Retirement Support — A 401(k) with employer contribution and match is consistently highlighted, signaling solid support for long‑term savings. Job materials and corporate content frame retirement plans as a key pillar of the package.
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Wellbeing & Lifestyle Benefits — Wellness and mental‑health resources include screenings, flu shots for employees and dependents, and an EAP with multiple counseling visits plus an online CBT tool. These offerings indicate tangible investment in wellbeing beyond core medical coverage.
Apogee Enterprises Insights
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What We Do
By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets.
