You’ll own end-to-end delivery across a modern Martech stack — including Braze, Snowflake, and Hightouch — ensuring projects are delivered on time, aligned to business objectives, and executed to the highest standard. Acting as the key point of contact between technical teams and business stakeholders, you’ll bring structure to complex programmes, communicate clearly in both Thai and English, and keep momentum even when priorities shift.
This role is critical to ensuring seamless collaboration across teams, strong client relationships, and successful delivery across fast-moving, cross-functional environments.
- Own the end-to-end delivery of Martech programmes, from discovery and data mapping through to audience activation and campaign execution
- Act as the primary point of contact for client stakeholders, providing clear, proactive updates on programme health, risks, and progress
- Coordinate across CRM, engineering, data, and delivery teams to ensure strong alignment and smooth execution
- Lead technical and commercial discussions in both Thai and English, ensuring clarity across audiences
- Manage timelines, dependencies, resources, and priorities across multiple workstreams
- Anticipate changes, manage shifting requirements, and maintain delivery momentum in fast-moving environments
- Identify and mitigate risks early, taking ownership of resolution paths and communicating impact proactively
- Drive high standards of project governance, documentation, and stakeholder communication
- Facilitate workshops, sprint planning, steering committees, and status meetings across internal and client teams
- 5+ years of experience in Project or Programme Management within Martech, Fintech, E-commerce, or related industries
- Native or professional fluency in Thai, with strong English communication skills
- Strong experience managing projects across CRM, data, and marketing technology ecosystems
- Proficiency with project management tools such as Jira and Confluence
- Strong understanding of delivery methodologies, with the ability to adapt frameworks to fit project needs
- Excellent stakeholder management skills, with the ability to translate technical concepts into clear business language
- Calm, solutions-oriented mindset with the ability to operate effectively under pressure
- Comfortable working across time zones, cultures, and distributed teams within the SEA region
- Strong organisational skills and ability to manage multiple priorities simultaneously
- Experience delivering projects involving Braze, Snowflake, Hightouch, or similar Martech and data platforms
- Familiarity with CRM, lifecycle marketing, customer data, or audience activation programmes
- Experience working in fast-growth or highly ambiguous environments
- Strong facilitation skills across both client-facing and internal technical discussions
Skills Required
- 5+ years of experience in Project or Programme Management within Martech, Fintech, E-commerce, or related industries
- Native or professional fluency in Thai, with strong English communication skills
- Strong experience managing projects across CRM, data, and marketing technology ecosystems
- Proficiency with project management tools such as Jira and Confluence
- Strong understanding of delivery methodologies
What We Do
Global Braze Agency, Massive Rocket, offers full-service solutions for businesses (Data, Engineering & CRM). We help our customers use data to understand their customers and automate communications across channels. We Grow Customer Lifetime Value. Our Global Delivery Centres support the most sophisticated customers in the world across the US, EMEA and APAC regions. Automate your end-to-end customer experience with our key services: Marketing Technology Stack Design Customer Engagement (CRM) Data Warehouse Management (DW) Customer Data Management (CDP) We extend your team with specialists Strategy | Planning | Setup | Integration | Execution As a consultancy, we deliver solutions that don’t just help digital marketing teams achieve their goals but also generate predictable growth. We adopt and implement new-age solutions that fulfil the needs of the new-age customer-centric companies. We are proud to be the technology partners of the leading technology solution providers in the industry: 1. Braze (One of the 4 Certified Level 4 “Orbit” Braze Partners) 2. mParticle (Solutions Partner of the Year) 3. Snowflake 4. Segment Get in touch to know more
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