About this opportunity
We're looking for a Digitalization & Transformation Project Manager, In this role you'll be responsible for driving the adoption, implementation and sustained usage of SAN (Service Automation Network) solutions and related digital acceleration tools across MEA customer units. The role focuses on enhancing operational efficiency, reducing lead times, improving first-time-right quality and ensuring measurable business impact through automation and digital workflows.
What you will do
- SAN Solutions Adoption & Industrialization- Drive end-to-end adoption and usage of SAN solutions within project and rollout organizations, including:- Intelligent Deployment for new FASs- Artificial Intelligence driven efficiency initiatives- Global Services Catalogue Zero Touch Integration- Ericsson Site Integrator- Visual Intelligence- Instantaneous Licensing- Automated Software Upgrade- Smart Rollout Support- Ericsson Customer Acceptance- Network Predictive Planning- Other digital tools within the SAN portfolio- Ensure smooth integration of these tools into existing delivery processes and KPIs.
- Transformation Program Leadership- Lead digitisation initiatives across multiple customer units (CUs) and key accounts (KAs).- Identify pilot projects, secure buy-in, define scope, and execute pilots with SAN / CU teams.- Validate results, gather feedback, refine workflows, and drive scaled implementation across MEA regions.- Track efficiency gains, measure savings, and ensure delivery of the business case.
- Stakeholder Engagement & Change Management- Engage proactively with Program Directors, Rollout Managers, CU leadership, and internal SAN teams.- Address concerns, remove adoption barriers, and ensure strong buy-in at all levels.- Provide training, documentation, and communication material for wider rollout.
- Governance & Reporting- Develop adoption roadmaps, rollout plans, and status dashboards.- Conduct regular governance reviews with senior management.- Monitor OKRs/KPIs including Lead Time reduction, Intelligent Deployment and SAN tools usage, business case achievement, etc.
- Innovation & Continuous Improvement- Identify operational bottlenecks and propose digital solutions to address them.- Ensure continuous improvement of automation workflows based on real-time field challenges and stakeholder feedback.- Collaborate with global and central SAN teams to influence feature enhancements.
What you will bring
- BSc in Telecommunications, Computer Science, or equivalent.
- 8+ years of experience in Telecom Network Rollout, PMO, Transformation Programs or Automation Initiatives.
- Proven track record of leading digitization or process improvement initiatives.
- Exceptional stakeholder management and negotiation skills.
- Strong analytical, problem-solving and decision-making skills.
- Experience in multi-market or regional transformation programs.
- PMP, Prince2, or equivalent Project Management Certification is a plus.
- Experience working with automation tools, network rollout platforms or OSS/BSS systems is a plus.
- Experience working with Ericsson's deployment processes, integration workflows and network acceptance frameworks is a plus.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Egypt (EG) || Cairo
Req ID: 781517
Top Skills
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day.
We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale.
Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient.
Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical.
Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term.
As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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