Position Type: Hybrid
Hybrid Schedule: 2 days onsite a week
Contract Length: Long-term with annual extensions
Position Overview:
This role provides administrative and coordination support for a complex software procurement approval process, ensuring agency requests are accurately documented, tracked, and advanced through required reviews. The position emphasizes clear customer communication, backlog management, and oversight of a high volume of active software renewals to support timely and compliant outcomes.
Duties:
Facilitate and process incoming software approval and renewal requests, ensuring completeness and adherence to established policies and procedures.
Work directly with customers to gather, document, and validate business requirements throughout the approval lifecycle.
Prepare, compile, and submit required documentation to security, legal, and administrative approvers.
Coordinate and participate in meetings with legal, business, security, and other stakeholders to support timely decision-making.
Collaborate with vendors to communicate requirements and obtain necessary cloud-use and compliance documentation.
Review, interpret, and provide input on contracts and other business-related contractual documents.
Research existing enterprise solutions to determine whether current offerings meet documented business needs.
Provide guidance to customers on the approval process, timelines, and governing policies and procedures.
Maintain and manage centralized tracking for 100+ active software renewals, including timelines, status reporting, and follow-ups.
Track and manage the overall backlog of approval and renewal requests, prioritizing items to meet deadlines.
Maintain and update the enterprise software catalog with current vendor offerings and agreement requirements.
Facilitate requests for additional or clarifying information during the approval process.
Serve as a primary point of contact and subject matter expert for customers and internal staff throughout the process.
Required Skills:
2+ years of experience managing projects, program management activities, or process administration in a professional environment.
3+ years of full-time experience working in a customer-facing role, supporting stakeholders through clear communication and service delivery.
1+ year of experience in vendor management, including coordination and communication with external partners.
What We Do
LingaTech, Inc., a minority owned business, NMSDC MBE Certified, and is PA Small Diverse Business (SDB) Verified since 2014. We are a member of the Harrisburg Regional Chamber of Commerce & CREDC, and are registered with Hireveterans.com & PurplePlacement.com.
We believe in technology innovation and customer partnership to deliver world class IT consultants, products and services. We provide high end consultants to partner with your organization to maximize your growth and achieve your IT goals. As your technology partner, when your business grows we grow with you.
We offer software services in three major areas – Product development, Custom software development and Project Management. With professionals having more than 15 years of experience in software industry, our clients are assured of products/services that are of great quality.
