Project Manager

The Project Manager is accountable for successful project execution and will collaborate with members of several operational teams and account management to ensure that the project objectives are understood by the team and are successfully delivered.

Project Managers are responsible for managing all aspects of sample management, survey programming, data collection and data management for assigned research studies while upholding the company’s standard of quality assurance through project lifecycle including all deliverables and communications. Project types are variable in size, length and complexity.

Successful project management requires that Project Managers develop strong working relationships with the client and key internal customers and organize and direct effective project teams for each study.

These include the following. Other duties may be assigned at the discretion of management in the context of the role:

• Coordinating the project “kick off” stage with the client in order to check the project specification and schedule

• Checking questionnaires prior to scripting for suitability (and adapting these to online format)

• Checking screening criteria against project specifications

• Liaising with internal teams or external suppliers to ensure all the timelines of a project are met (e.g. programming, translation, sampling, data processing, quality checking)

• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders.

• Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions.

• Manage all post-delivery project needs including confirming project close with key stakeholders; preparing invoices; debriefs and creating rebound opportunities; and assuring client satisfaction.

• Expand and leverage client relationships through understanding of client objectives; consultation during Sale’s Process; participation in Sale’s calls and meetings; understanding

Education and Experience:

• Bachelor’s degree in related field or equivalent work experience.

• Minimum 2 years’ experience within Market Research.

Specialized Skills:

• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.

• Knowledge of SPSS, Decipher, ConfirmIt a plus.

Communication Skills:

• Demonstrates highest level of ability in all aspects of communications: written, oral, listening and expressing ideas.

Analytical Skills:

• Excellent problem-solving ability.

• Ability to analyse qualitative data.

• Exceptional analytical, quantitative and deduction skills.

Team/ Independent Worker:

• Ability to work both effectively independently and harmoniously with a team.

• Ability to build relationships and work well across functions.

• Experience in a collaborative team environment, sharing workload and responsibilities.

Time & Project Management:

• Ability to lead, participate and manage large-scale projects.

• Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines and focus and have strong organizational skills.

• Ability to prioritize and oversee multiple projects in a fast-paced environment.

• Effective time management skills and ability to meet deadlines.

Business Acumen Skills:

• Understanding of business processes.

• Demonstrates a strong customer orientation.

• Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.

Behavioural Traits:

• Demonstrates strong attention to detail.

• Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled.

• Maintains direction and focus through proactive planning and organized approaches to work.

• Demonstrates poise and composure under pressure.

• Communicates a “can do” attitude and positive outlook. Willing to pitch in and do more than is required.

• Demonstrates initiative, resourcefulness and curiosity; asks “why?”

• Conscientious, reliable, and punctual.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process. Dynata is also an affirmative action employer and welcomes and encourages applications from people regardless of age, disability, race, sex, intersex status, gender identity, sexual orientation, and breastfeeding status.

• 5 weeks annual leave after completing 2 years' service

• Flexible working arrangements to suit your lifestyle needs

• Wellness perks such as flu vaccinations, counselling services, health advice etc.

• Career Development with global opportunities

• A culture of appreciation with chances to give and receive appreciation from peers all over the world

• Collaborative and supportive team environment with social events all year round

• Access to development courses and additional training from our internal L&D portal

• GIVE (Get Involved, Volunteer, Engage) day - a day of volunteering to give back to your local community in a cause of your choosing

• Education Assistance to enhance your professional and personal growth

• Central and convenient office location within walking distance to public transport

• Global Diversity and Inclusion initiative where we take strides each day to continue to invest in ensuring our panels and teams are diverse and key topics are discussed

• Being part of a globally recognised brand leader in Market Research, gaining access to insights, new technology, and information about the industry and our 6000+ clients