Job Description (JD)
- Project & System Delivery Management (LOS)
- Own the end‑to‑end project lifecycle and system delivery lifecycle for the Loan Origination System (LOS): initiation → planning → execution → SIT/UAT → go‑live → hypercare.
- Define and manage scope, milestones, critical path, and Stage‑Gate approvals; maintain project artefacts (Work Charter, RAID log, Change Log).
- Run weekly working groups and actively drive resolution; publish RAG status, decisions, and actions.
- Coordinate environment readiness (DEV, SIT, UAT, Pre‑Prod, Prod), release planning, and cutover activities.
- Act as the primary point of accountability for system issues, delivery risks, and cross‑vendor dependencies.
- Budget & Vendor Managerment
- Build & track project budget (CapEx/OpEx): vendor SOWs, licenses, infra, change requests, testing costs.
- Maintain monthly forecast, EAC (Estimate at Completion) and variance analysis; drive cost containment.
- Manage POs, accruals, and vendor invoices; ensure delivery-to-payment linkage via acceptance criteria.
- workflow diagrams, integration touchpoints
- End‑to‑End Testing & Quality Assurance
- Define and own the overall testing strategy
- Ensure test coverage across full credit lifecycle
- Drive preparation of test plans, test cases, facilitate defect triage sessions
- Enforce go‑live readiness criteria & post‑go‑live hypercare is executed effectively with proper documentation
- Experience & Skills
- Minimum 5 - 8 years' experience in medium to large-scale or enterprise-level projects, proven experience in LOS or banking credit systems is highly preferred
- Operate effectively in a waterfall delivery model with limited day‑to‑day user involvement, driving delivery independently between formal stage‑gate approvals.
- Strong communication and collaboration skills across cross-functional teams.
- Ability to adapt to dynamic environments and evolving requirements.
- Problem-solving mindset with a focus on delivering quality and value.
- Leadership and ownership of responsibilities
- Proven experience tracking project budgets and vendor costs
Key Skills / Knowledge and Behaviors (if applicable)
- Problem decomposition ability
- Good communication skills with all stakeholders
- Embracing change and learning quickly
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
