Position Summary: The Project Manager will provide strategic on-site leadership and operational oversight for staff within an Immigration and Customs Enforcement (ICE) detention facility. The Project Manager will serve as the principal liaison to the Program Manager and Task Order Leads, providing updates on project status while providing direction to project staff, ensuring appropriate staffing levels, workload distribution, and performance monitoring. This role mentors and leads direct project personnel, ensuring all personnel are equipped with the knowledge and skills required to operate in compliance with ICE standards, maintain safety and security, and uphold detainee rights and welfare. The Project Manager serves as a subject matter expert in the development of the deliverables.
All services shall be provided in accordance with established standards, principles and ethics of the profession, applicable professional specialty organizations, and the high-quality standard for which Tidal Basin is recognized. Actively support and uphold the Company’s stated vision, mission and values.
Job Duties and Responsibilities include:
- Manage client relationships and provide direct leadership and support to both the client and assigned staff aligned with ICE Performance-Based National Detention Standards (PBNDS).
- Manage day-to-day project operations including workflow development, task delegation, performance oversight, and quality assurance while maintaining detainee rights and cultural sensitivity.
- Prepare and deliver project status reports, dashboards, metrics, and executive-level summaries.
- Provide technical assistance and subject matter expertise ensuring compliance.
- Assist with maintaining compliant training with ICE and U.S. Department of Homeland Security (DHS) regulations training.
- Support audits and inspections by providing documentation and demonstrating compliance.
- Travel as required includes extended deployments to support Tidal Basin business initiatives and projects.
- Perform other duties as assigned.
Skills and Competencies:
- Strong knowledge of ICE detention standards and federal compliance requirements.
- Excellent communication, presentation, and organizational skills.
Required Education and Experience:
- Bachelor’s degree in Education, Criminal Justice, Public Administration, or
- related field.
- Minimum 3–5 years of experience in training or instructional roles, preferably in detention, corrections, or law enforcement.
- DHS Single Scope Background Investigation (SSBI) clearance or eligibility to obtain one.
- Certified instructor credentials preferred.
- Bilingual (English/Spanish or other relevant languages) preferred.
- Must be at least 21 years of age.
- Must be a US citizen and able to pass drug screening and a federal background investigation.
- DHS or ICE experience
- CPR/First Aid certification
- Has undergone a federal investigation at the level of Tier 2 or higher; has been granted favorable suitability/eligibility and has not had a break in service for more than 24 months.
- Ability to travel
Job Description Disclaimer
This position description incorporates the job's core responsibilities. It recognizes that other related duties not specifically mentioned might also be performed and that not all responsibilities may be carried out depending on operational needs.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, national origin, disability, or status as a protected veteran. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. Upon hire, secondary employment and other employment restrictions must be disclosed and approved.
Tidal Basin Holdco, LLC, and its subsidiaries and affiliated companies, are an Equal Employment Opportunity Employer.
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What We Do
Tidal Basin Group is an industry-leading program management consulting firm that provides integrated technology, resilience, and emergency management solutions that build resilient organizations, communities, and infrastructure. Our solutions are tailored to your needs, drawing on extensive experience managing complex, large-scale programs. As your trusted partner, we cover everything from strategic advisory consulting, thorough emergency and resilience planning, and turn-key logistics and response support to proficient grant and financial program management, innovative design and engineering, and efficient construction management, complemented by customer relations, communications, and technology solutions. We have a proven track record of success, supported by a deep understanding of nuanced, braided funding opportunities, making us the ideal program implementation partner across the public and private sectors. With our skilled team, robust systems, cutting-edge tools, financial strength, diverse capabilities, and deep-rooted expertise, we are fully equipped to execute your programs with excellence. Count on us to be by your side, dedicated to advancing your objectives and solving your challenges. Together, we will build a resilient future where everyone can Be Stronger Than Before®.
