Project Manager

Company Overview:

Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure, and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries. 

Position Overview:

We are seeking an experienced Project Manager (for our client) to lead the delivery of hospitality IT initiatives supporting the pre-opening and operational readiness of a new integrated resort. This role is responsible for managing end-to-end project execution across multiple technology workstreams, coordinating internal teams, vendors, and property stakeholders, and ensuring solutions are delivered on time, within scope, and aligned with operational requirements. You will play a key role in enabling a smooth transition to live operations while maintaining strong relationships with clients and on-site teams.

This is a 6 months contract opportunity (with potential extension). 

Responsibilities:

• Lead and project-manage teams of internal and contract resources to ensure successful delivery of hospitality IT projects supporting the pre-opening and opening readiness of a new integrated resort
• Manage end-to-end project delivery, including scope, schedule, budget, risks, and resourcing
• Coordinate and track multiple workstreams, ensuring deliverables are completed on time and to agreed quality standards
• Act as the primary liaison between IT teams, vendors, operations, and property stakeholders
• Oversee the implementation of hospitality technology solutions, including (but not limited to):
  • Booking engines
  • OTA and channel management platforms
  • Mobile food ordering systems
  • Spa, cabana, and nightclub reservation systems
  • Call centre systems
  • Guestroom technology
• Ensure projects align with operational requirements and support a smooth transition to live operations
• Follow established processes and procedures for working in live hospitality environments, minimizing impact to guests and day-to-day operations
• Track and manage project sign-offs, ensuring documentation, configuration, training, and handover standards are met
• Ensure solutions are delivered in compliance with security, regulatory, and operational support requirements

Skills and Qualifications:

• Proven experience managing IT projects in hospitality, accommodation, retail, or other customer-facing environments
• Experience delivering system implementations, upgrades, and integrations in live operational settings
• Strong project planning, scheduling, financial tracking, and vendor management skills
• Ability to manage multiple stakeholders with competing priorities
• Excellent communication, coordination, and problem-solving abilities
• Highly organized with strong attention to detail and documentation
• Comfortable working under pressure in fast-paced, deadline-driven environments
• Proficiency with Microsoft Word, Excel, Outlook, and Microsoft Project (or similar project management tools)
  
• Minimum of 3 years’ experience in a Project Manager role delivering IT or digital projects
• Bachelor’s degree in Project Management, Information Systems, Business, or a related discipline (preferred)
• PRINCE2, PMP, or similar project management certification (highly regarded)
• Experience working in hospitality, accommodation, or service-based industries (highly regarded)
• Ability to work across multiple sites and collaborate effectively with on-site operational teams
• Must be willing to work onsite in Ras Al Khaimah at minimum 3 days per week  

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.