Responsibilities
- Oversee and manage multiple implementation projects
- Produce and obtain signature of Change Orders and Statements of Work
- Work with assigned StarCompliance and client resources to
- Create, maintain and manage project plans
- Track and drive deliverables, including client sign-off
- Manage dependencies, risks, issues, changes
- Manage internal and client escalations
- Manage project time tracking and reporting
- Conduct necessary site visits
- Manage client and stakeholder expectations throughout the implementation lifecycle
- Facilitate user feedback sessions to identify problem areas and product enhancement opportunities
- Provide regular reporting to Professional Services management
- Measure and improve project quality
- Work with Professional Services management and other Project Managers to implement latest best practices
Mandatory Skills, Knowledge or Experience
- Strong interpersonal skills working with clients and internal technical and analytical staff
- Previous project management experience essential
- Excellent written and verbal skills to document project risks / issues and track milestones
- Excellent attention to detail and process-driven methodologies
- Proactive approach to leading a team, managing a project, and problem resolution
- Minimum 4 years as a Project Manager in a software or information services or financial services organization
- Bachelor’s degree in business administration, computer science or a related degree OR
- Professional Project Management accreditation (e.g. APM, PMI, PRINCE2)
Transferable Skills, Knowledge or Experience
- Experience managing, implementing or supporting software implementations in financial services industry preferred
- Previous experience working with colleagues and clients in a different time zone preferred
- Previous experience working on client sites for consultancy or software delivery firm preferred
- Knowledge of code of ethics regulations and compliance risks ideal but not required
- Strong negotiation skills preferred
Top Skills
What We Do
StarCompliance is the world's leading provider of compliance software to the global financial industry. Our clients include asset managers, broker-dealers, private equity firms, insurance providers, investment banks, and diversified financial institutions. Our scalable, easy-to-use solutions provide a 360-degree view of employee and business activity to help firms monitor and reduce risk, meet regulatory obligations, gain efficiencies, and drive employee adoption.
Our Employee Conflicts of Interest suite provides clients a single place for monitoring and mitigating potential employee conflicts, covering: personal trading activity; insider trading; private investments, gifts and entertainment spending; outside business activities; and political donations. The STAR Mobile app supports personal trading pre-clearance requests and gifts and entertainment spending submissions, and allows compliance officers and employee supervisors to review and approve those requests and submissions on-the-go. Compliance Control Room centralizes all firm deal-related activity—automatically surfacing critical data that might otherwise be missed—and allowing for easier conflict searches, so deals can be cleared faster and with greater confidence.
