Project Manager

About the role:

We’re looking for a proactive and detail-oriented Project Manager to help with administrative tasks, support all internal business streams, and work directly with our client partners. This role is ideal for someone who thrives in a fast-paced, dynamic environment and has a strong passion for both organization and client satisfaction.

About us:

BM Digital is the leading digital marketing firm. Our mission is to inspire people and brands to make an impact by using creativity, media, and innovation. We believe the best way to do that is by fostering a community of inclusion where every employee has the chance to become their best creative and professional self. BM Digital has global offices in San Francisco, New York, London, and Hong Kong.

We work with celebrities like Cardi B, Justin Bieber, Snoop Dog, Messi, Vanessa Hudgens, and tens of thousands of micro-influencers and content creators on all major platforms.

Responsibilities:

• Manage day-to-day administrative tasks such as scheduling meetings, organizing files, and preparing reports for management.
• Oversee internal project management tools to ensure tasks and deliverables are on track.
• Assist in onboarding new clients, ensuring that contracts and statements of work (SOWs) are processed promptly.
• Prepare and organize documents, decks, and presentations for internal and client-facing meetings.
• Coordinate multiple projects across different business streams, ensuring alignment with timelines, budgets, and KPIs.
• Manage project timelines, workflows, and resources to deliver campaigns on time.
• Communicate project progress and updates to internal teams and external clients regularly.
• Identify potential risks and proactively work with teams to mitigate them.
• Serve as a key point of contact for clients to provide status updates and assist with day-to-day inquiries.
• Collaborate closely with client partners to understand their needs and ensure the timely delivery of services.
• Ensure client satisfaction by responding to questions, concerns, and requests in a timely and professional manner.
• Gather client feedback to continuously improve service delivery and campaign outcomes.
• Act as a liaison between various departments including creative, strategy, and performance teams to ensure seamless project execution.
• Support the account management team in maintaining strong relationships with clients and helping deliver high-quality marketing campaigns.
• Participate in team meetings to align on project goals, milestones, and responsibilities.
• Help track and measure key performance indicators (KPIs) for both client campaigns and internal operations.
• Assist in preparing performance reports and analytics to share with clients.
• Organize and maintain accurate records for all projects, including client information, timelines, and deliverables.

Ideal candidate profile

• 2-5 years of project management experience, preferably in a marketing or agency environment.
• Exceptional attention to detail, with the ability to manage multiple projects simultaneously.
• Excellent verbal and written communication skills; able to work effectively with clients and cross-functional teams.
• Proficient in project management software (e.g., Asana, Monday.com) and G-Suite.
• Ability to work efficiently under tight deadlines while maintaining a high level of accuracy and professionalism.
• A proactive mindset with the ability to anticipate needs and offer creative solutions.
• Demonstrated experience in client-facing roles, with a passion for delivering exceptional service.

Compensation:

The compensation range is $850-$1,500 USD a month.

This role is a contracted role, candidates should be prepared to operate as self-employed contractors. 

Location:

All of our team is working completely remotely. Yes, that’s right! Work remotely from wherever you want! We’ll make sure your working experience is as comfortable as possible!