Duties and Responsibilities
- Prepare proposals, quotations and apply appropriate pricing.
- Provide technical support for internal and on-site customers.
- Maintain Project Schedule for assigned projects
- Maintain a Change Log for all approved Customer requested changes with related costs
- Maintain Open Issues Matrix for assigned projects
- Work with Scheduling to ensure promised delivery dates.
- Coordinate shipping of material for assigned projects.
- Coordinate receiving of material at customer’s site.
- Demonstrates understanding of gross margins and resolutions of pricing problems.
- Coordinates with Pricing Administrator product line special costs and rebates.
- Investigates, expedites, and resolves customer problems with deliveries.
- Works with inside Customer Service Representatives to facilitate customer requirements including product substitution.
- Problem solves in conjunction with outside sales to meet customer requirements.
- Travel to customer sites to gather information and manage installations.
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What We Do
SunSource, a leader in industrial and mobile fluid power distribution for over 85 years, provides customers with innovative solutions that help reduce maintenance costs, lower operating costs and increase productivity. The solutions are part of the SunSource Advantage: a comprehensive program offering design and engineering support; supply chain optimization; productivity solutions; value-added services; and repair capabilities.
As a national distributor with local presence, SunSource has a unique and dominant position as a full-service resource for the industrial, OEM, MRO and mobile industrial equipment industries. We distribute a broad range of components, but SunSource is much more than a distributor just supplying fluid power components or systems. Along with high-quality products, we provide a commitment to high-quality customer service and technically sound, cost-effective solutions.
SunSource’s history of accomplishment and continued growth means that we give the best condition to energetic, driven people to be effective in their role. We pride ourselves on a culture that provides opportunities for development and advancement of our associates. In addition, we build meaningful relations with our customers, suppliers and internal associates. We are all bound by a pledge to a common mission toward providing the highest quality products and services within our industry and achieving the company’s growth objectives
