Project Manager

Apera AI is looking for a skilled and dynamic Onboarding Project Manager to lead the charge in transforming the customer onboarding experience. In this high-visibility role, you’ll oversee a diverse portfolio of onboarding projects, ensuring seamless transitions from sales to post-installation support. As a key liaison between internal teams and external stakeholders, you’ll orchestrate efforts to deliver flawless installations while driving customer satisfaction.  This is your chance to join a pioneering company in robotic vision solutions and make a lasting impact in a fast-paced, innovation-driven environment. If you thrive on challenges and want to shape the future of automation, we encourage you to connect with us.

What You’ll Do

• Manage and oversee onboarding projects to ensure timely delivery and customer satisfaction.
• Coordinate the onboarding pipeline for seamless transitions from order to post-installation support.
• Collaborate with Field Application Engineers and Customer Success Managers to create frictionless onboarding experiences.
• Conduct kickoff meetings to set expectations and launch projects effectively.
• Provide regular updates on timelines, challenges, and project statuses to customers and stakeholders.
• Align cross-functional teams on milestones through effective communication and follow-ups.
• Escalate at-risk accounts and drive resolution with internal and external stakeholders.
• Manage scheduling, resource allocation, and travel coordination.
• Document and refine onboarding processes for scalability and efficiency.
• Lead initiatives to streamline installations while maintaining the highest quality standards.
• Monitor project KPIs and contribute to performance tracking through detailed reports and dashboards.
• Contribute to ongoing process improvement and maintain detailed customer records in Apera’s systems.

Required Qualifications

• Bachelor’s degree in engineering, robotics, automation, or a related technical field.
• 5+ years of project management experience in automation, robotics, or controls.
• Strong verbal and written communication skills; proficiency in a second language is a bonus.
• Working knowledge of robotics, machine controls, automation principles, and manufacturing processes.
• Proven ability to deliver results in a fast-paced, dynamic environment with competing priorities.
• Proficiency with Microsoft 365 tools (Word, Excel, PowerPoint, and Teams).
• Flexibility for international travel, including short-notice trips.

Preferred Qualifications

• MBA or a master’s degree in a relevant field.
• Project Management Certification (e.g., PMP or equivalent) or formal project management training.
• Hands-on experience with vision systems and their application in industrial environments.
• Familiarity with robotic systems, such as Fanuc, ABB, Kuka, Yaskawa Motoman, or Universal Robots.
• Strong background in mechanical, electrical, and pneumatic troubleshooting.
• Experience in management or supervisory roles.

Why Join Apera AI?

• Work at the forefront of robotics and automation technology, solving real-world challenges.
• Be part of a high-growth, collaborative environment where your contributions matter.
• Enjoy competitive compensation, equity options, and benefits.
• Opportunities for professional development and global exposure.