Project Manager

Insomniac Design is a global digital agency headquartered in Washington D.C., with offices in London, Bucharest and Chisinau. We’re an agile, determined and innovative team organized by functional areas of expertise — Creative, Technology, Strategy, and Management. We specialize in human-centered design with deep focus on design thinking and digital transformation. 

As a Project Manager, you will oversee the planning, execution, and delivery of innovative digital projects, ensuring they are delivered on time, within scope, and budget. The Project Manager will serve as the main point of contact for our clients in close collaboration with Insomniac’s strategy, creative, and technology teams.

General Responsibilities:

• Expected to collaborate and contribute effectively within a team environment.
• Able to solve complex problems and understands interrelated processes within the job role scope.
• Able to work towards achieving business goals without a predefined solution, showcasing adaptability and critical thinking skills.
• Implements product, process, automation and/or streamlines work using industry best practices or incremental ideas to improve experience, efficiency or quality.
• Demonstrates the ability to create team-level processes and optimize existing processes.
• Actively mentors junior team members, contributes to the hiring and performance management process, providing valuable insights.

Responsibilities:

• Manages various client accounts and serves as the liaison between clients and our internal production teams.
• Plans, develops, and oversees project schedules, workflows, and budgets.
• Partners with team leads to effectively allocate resources, assign tasks, and prioritize workloads based on deliverable expectations for concurrent projects.
• Maintains real-time knowledge of in-progress work, upcoming tasks, and critical deadlines for assigned client accounts.
• Regularly reports on project health and status to internal stakeholders and clients. 
• Proactively identifies risks, proposes mitigation strategies, and, when necessary, conveys to clients and stakeholders.
• Ensures the quality of project deliverables and provides actionable feedback to team members if revisions or refinements are necessary. 
• Oversees the management and delivery of key project documentation such as requirements, user stories, acceptance criteria, status, and burn reports.
• Contributes to client growth and retention through project continuation, enhancements, post-launch product support, and maintenance agreements.

Skills & Experience:

• Bachelor’s degree in Project Management, Marketing, or related field.
• 5+ years of experience managing successful digital projects.
• 3+ years of experience in a creative and/or technical client-facing role. 
• Knowledge of the digital product development lifecycle. 
• Experience utilizing Agile and Waterfall methodologies.
• Use of content management systems such as Drupal and WordPress.
• Ability to manage business aspects of client projects, including: budget planning and review, scope management, risk identification and mitigation, resourcing allocation, and forecasting.
• Experience using productivity and project management tools such as Basecamp, Atlassian Suite, Google Analytics, and Wrike.

Insomniac Design is committed to creating a diverse, inclusive, and equitable workplace where everyone is treated with respect and dignity. We believe that embracing differences in race, gender, sexual orientation, age, religion, disability, and cultural backgrounds allows us to create better solutions for our clients and a stronger team. We strive to ensure that all employees, candidates, and clients feel valued and respected, and we continuously work to improve our practices and policies to foster a more diverse and inclusive environment.

Applicant Eligibility: Please note, candidates who are eligible to work in the US without visa sponsorship are eligible to apply. No recruiters or staffing agencies please.