Company Description
Publicis Groupe is not just a company you work for; it’s a platform for you to take your talent to the world. If you want to help change the world, ideas alone are not enough. Real impact can only come from having meaningful access to a world of knowledge, people, and resources. At Publicis Groupe, you are connected to our global network, intelligence, tools, clients, brands and 90,000+ brilliant minds with expertise in data, technology, media, strategy, creativity, and business transformation, all literally at your fingertips.
Publicis Groupe is the third largest communications group in the world. Founded in Paris in 1926, we are present in more than 100 countries as leaders in marketing, communication, and digital business transformation.
Job Description
- Support in business development initiatives and participate in pitches to prospective clients
- Client relationship ownership and management for multi-million / year accounts
- Work with domain experts and clients to define project objectives, approach, plan and budget
- Growth and mentorship of team members across the program management, creative and strategy domains
- Revenue and resource management across the business & accounts
- Oversee the overall program activities, controlling needs, schedule, cost and quality
- Lead diverse multi-skilled teams to deliver integrated solutions that achieve measurable business results
- Lead and manage end-to-end project delivery for digital marketing and e-commerce initiatives, including e-commerce and LINE platform integrations.
- Collaborate with clients to understand their business objectives, requirements, and expectations, and translate them into actionable project plans and deliverables.
- Define project scope, goals, and milestones, and develop comprehensive project schedules and budgets.
- Identify and mitigate project risks, issues, and dependencies, and proactively implement solutions to ensure project success.
- Coordinate and communicate effectively with internal teams, external vendors, and stakeholders to ensure alignment and transparency throughout the project lifecycle.
- Monitor project progress, track key performance indicators (KPIs), and provide regular updates and reports to stakeholders.
- Conduct post-project evaluations to assess outcomes, identify lessons learned, and implement process improvements for future projects.
- Act as the client point of contact to manage and control program objectives
- Facilitate stand-ups, workshops, decision making and conflict resolution
- Keep track of project financials and deliver the programs as per the sold-as margins
- Stay abreast of industry trends, best practices, and emerging technologies in digital marketing, e-commerce, and CRM, and share knowledge and insights with the team.
Qualifications
- 5+ years of program management experience in delivering digital transformation or technology-based solutions
- in-depth knowledge of tech solutions, preferably worked with salesforce marketing cloud.
- Account & relationship management playing a consultative and advisory role to key business leaders
- Agile-based, leading digital transformation, e-commerce or digital projects experience
- Proficiency in English with an understanding of Japanese work culture & business ethics, ideally can conduct business meetings in Japanese too.
- Strategic and consulting focused management with C-level executives to nurture trusted relationships
- Leading multiple projects and client engagement with revenue, quality and timeline accountability
#LI-Hybrid
Additional Information
Be a part of the Publicis Groupe family - one of the world’s most progressive and dynamic modern communications businesses enjoying all the perks that come with our network offering:
· A hybrid, full flex work style, with 3 days a week spent meeting your clients and/or colleagues face to face.
· Extensive Learning & Development opportunities, including more than 15,000 learning programs via our online learning platform Marcel Classes
· Work Your World program enabling employees the flexibility to work from anywhere in the world for up to 6 weeks per year
· A culture of open feedback and support to reach your goals through our My Performance Conversation program
· Access to our Global AI Platform, Marcel, connecting Publicis Groupe employees with opportunities for advancement and collaboration with our global network
· And many more benefits, including a range of leaves, health related support, and so forth.
Top Skills
What We Do
As a platform at the intersection of marketing and digital business transformation, driven through the alchemy of creativity and technology, Publicis Groupe is built on The Power of One. Publicis Groupe offers its clients seamless access to the expertise of its 80,000 talents across four Solution hubs: creative with Publicis Communications (Publicis Worldwide, Saatchi & Saatchi, Leo Burnett, BBH, Marcel, Fallon, MSL, Prodigious), media services with Publicis Media (Starcom, Zenith, Spark Foundry, Blue 449, Performics, Digitas), digital business transformation with Publicis.Sapient and health & wellness communications with Publicis Health. Publicis Groupe’s agencies are present in over 100 countries around the world.