Project Manager

Posted 9 Hours Ago
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Ottawa, ON
Senior level
Fintech • Payments • Software
The Role
The Project Manager will ensure efficient project operations by tracking and implementing initiatives, establishing transparency through KPIs and OKRs, preparing performance reports, coordinating resource management, and driving organizational process improvements. They will align actional OKRs to product vision and manage stakeholder expectations while continuously improving reporting and metrics for decision-making.
Summary Generated by Built In

Who we are

Founded in 2002, Zafin offers a SaaS product and pricing platform that simplifies core modernization for top banks worldwide. Our platform enables business users to work collaboratively to design and manage pricing, products, and packages, while technologists streamline core banking systems. 

With Zafin, banks accelerate time to market for new products and offers while lowering the cost of change and achieving tangible business and risk outcomes. The Zafin platform increases business agility while enabling personalized pricing and dynamic responses to evolving customer and market needs. 

Zafin is headquartered in Vancouver, Canada, with offices and customers around the globe including ING, CIBC, HSBC, Wells Fargo, PNC, and ANZ. Zafin is proud to be recognized as a top employer and certified Great Place to Work® in Canada, India and the UK.  

What's the opportunity?

Reporting to the Chief Technology Officer, the main objective of the Project Manager will be to ensure that projects are operating better than the day before, and that critical short- and long-term initiatives are tracked and implemented with priority.  With a deep understanding and alignment of the complex product portfolios, company strategy and product vision(s), you provide an effective, data driven approach for standardizing how product teams work and deliver new functionality to customers. 

Mode of Work: Hybrid

What will you do? 

  • Establishes KPI and OKR transparency through dashboarding, and pro-actively tracks, analyzes, identifies anomalies, or extracts improvements.  
  • Prepares project financials, performance reporting and monthly and annual plans for various stakeholders 
  • Works with Resource Management to acquire resources for projects and processes 
  • Coordinate quarterly planning processes (OKRs - Objective and Key Results) in alignment with our product partners  
  • Ensures compliance and drives organizational process improvements   
  • Keep a pulse internally on prevailing issues impacting our Engineers, and guides leadership to key areas of focus.  
  • Ability to plan and delegate work to team members, and hold them accountable, and manage expectations with all parties  
  • Work with leadership to develop and align actional OKR’s to product vision and organizational goals and objectives 
  • Evaluate and track departmental and product-driven progress, holding parties accountable, and managing expectations with stakeholders 
  • Development and use of reporting and metrics to make decisions and drive continuous improvement  

What do you need to succeed?

Must Haves:

  • Bachelor’s degree in computer science, Engineering, or a related field.  
  • 7-10 years of experience in Project Management, particularly in software engineering in Product SaaS companies 
  • Change management experience or certification 
  • Deep knowledge and experience with Agile frameworks and methodology 
  • Deep experience using Excel, and creating/maintaining reporting and dashboards 
  • Demonstrated ability to lead complex strategic and operational initiatives.  
  • Experience supporting high-growth organizations, and aligning initiatives projected to scale 
  • Highly resourceful, self-driven individual with the ability to partner, execute, and lead through influence.   
  • Ability to manage relationships, and setting/managing stakeholder expectations.  
  • Good judgment and decision-making skills backed by integrity and flexibility     
  • Exceptional verbal and written communication skills.   
  • Exceptional leadership skills 

What’s in it for you

Joining our team means being part of a culture that values diversity, teamwork, and high-quality work. We offer competitive salaries, annual bonus potential, generous paid time off, paid volunteering days, wellness benefits, and robust opportunities for professional growth and career advancement. Want to learn more about what you can look forward to during your career with us? Visit our careers site and our openings: zafin.com/careers

Zafin welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. 

Zafin is committed to protecting the privacy and security of the personal information collected from all applicants throughout the recruitment process. The methods by which Zafin contains uses, stores, handles, retains, or discloses applicant information can be accessed by reviewing Zafin’s privacy policy at https://zafin.com/privacy-notice/. By submitting a job application, you confirm that you agree to the processing of your personal data by Zafin described in the candidate privacy notice.

Top Skills

Excel
The Company
Palo Alto, CA
450 Employees
On-site Workplace
Year Founded: 2002

What We Do

Zafin, the global leader in SaaS cloud-native product and pricing solutions, is a trusted partner to the world’s most customer-centric financial institutions. Zafin’s product and pricing platform empowers banks of all sizes to center their customers, grow relationships and drive revenues.

The Zafin platform separates product and pricing from core processing to accelerate progressive modernization, enable digital transformation and deliver personalization at the relationship level.

A typical Zafin installation integrates easily with most back-end systems and customer-facing channels to increase product and pricing efficiency and agility, drive interest and non-interest income, and deliver a positive ROI—often in one year or less. 

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