Project Manager

Dynata is one of the world’s leading single providers of first-party data contributed by people who opt-in to member-based panels that the company manages and maintains. With a reach that encompasses 60+ million people globally and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around this core asset to bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific

Position Summary

Seeking Market Research Project Managers who can start immediately or within a month.

Our Client Services Gurgaon team continues to grow with the addition of Project Managers in a permanent full-time basis. The Project Manager is accountable for successful project execution and will collaborate with members of several operational teams and account management to ensure that the project objectives are understood by the team and are successfully delivered. You will be well versed in E2E and Sample Only project work.

Project Managers are responsible for managing all aspects of sample management, survey programming, data collection and data management for assigned research studies while upholding the company’s standard of quality assurance through project lifecycle including all deliverables and communications.  Project types are variable in size, length and complexity. 

Successful project management requires that Project Managers develop strong working relationships with the client and key internal customers and organize and direct effective project teams for each study.

Responsibilities

These include the following. Other duties may be assigned at the discretion of management in the context of the role:

• Ensure clear communication among all groups involved in successful delivery of projects. This includes day-to-day communication with clients; coordination with other client services groups, vendors and partners; and communicating project milestones to internal and external stakeholders. (25%)
• Set up and implement strategy for successful completion of new and on-going projects to be delivered on time, on budget and on scope. This includes project delivery timelines; effective sample plans; identifying project risks and developing risk mitigation plans; and managing changes in project scope and providing alternate solutions. (25%)
• Manage all post-delivery project needs including confirming project close with key stakeholders; preparing invoices; debriefs and creating rebound opportunities; and assuring client satisfaction. (25%)
• Expand and leverage client relationships through understanding of client objectives; consultation during Sale’s Process; participation in Sale’s calls and meetings; understanding pipeline of existing opportunities and effective investigating and up-selling. (25%)

Requirements

Education and Experience:

• Bachelor’s degree in related field or equivalent work experience.
• Experience in similar Market Research environment - Online experience highly regarded.
• Survey programmers/data processors interested in Project Management are encouraged to apply.

Specialized Skills:

• Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.
• Knowledge of SPSS, Decipher, ConfirmIt a plus.

Communication Skills:

• Demonstrates highest level of ability in all aspects of communications: written, oral, listening and expressing ideas.

Analytical Skills:

• Excellent problem-solving ability.
• Ability to analyse qualitative data.
• Exceptional analytical, quantitative and deduction skills.

Team/ Independent Worker:

• Ability to work both effectively independently and harmoniously with a team. 
• Ability to build relationships and work well across functions.
• Experience in a collaborative team environment, sharing workload and responsibilities.

Time & Project Management:

• Ability to lead, participate and manage large-scale projects.
• Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines and focus and have strong organizational skills.
• Ability to prioritize and oversee multiple projects in a fast-paced environment.
• Effective time management skills and ability to meet deadlines.

Business Acumen Skills:

• Understanding of business processes.
• Demonstrates a strong customer orientation.
• Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.

Behavioural Traits:

• Demonstrates strong attention to detail.
• Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled.
• Maintains direction and focus through proactive planning and organized approaches to work. 
• Demonstrates poise and composure under pressure.
• Communicates a “can do” attitude and positive outlook. Willing to pitch in and do more than is required. 
• Demonstrates initiative, resourcefulness and curiosity; asks “why?”
• Conscientious, reliable, and punctual.

What we can offer:

• Competitive salary and bonus package
• Career Development and Training Opportunities worldwide
• Social Events all year round
• Collaborative and supportive environment

At Dynata, we are dedicated to attracting, retaining and developing our people regardless of ethnicity, gender, identity, disability and age. We actively encourage applications from people of all backgrounds to join our innovate and high-performing team where individual differences are respected and celebrated.