Project Manager

We’re Watts. Together, we’re reimagining the future of water.

We feel proud every day about what we do. We're all part of the same crucial mission, no matter what function we support -- it's to provide safe, clean water for the world, and to protect our planet's most valuable resource.

What we do:

For 150 years, Watts has built best-in-class products that are trusted by customers in residential and commercial settings across the world. We are at the forefront of innovation, working with cutting-edge technology to provide smart and connected, sustainable water solutions for the future. Watts is a leading brand with a quality reputation — and we have a dynamic future ahead.​

Together, we are reimagining the future of water.

As the Project Manager, you will collaborate with sales, technical support, field engineering teams, and customer IT and operations staff to install, configure, and provision The Detection Group’s Trident System. Under the guidance of the Vice President, Channel and Rep Sales, you'll handle IoT and network equipment for the system while maintaining positive customer relationships to facilitate follow-on sales across multiple locations. Working remotely, you will primarily be on-site at customer locations and can expect overnight travel up to 15 nights per month.

You Will:

• Manage customer expectations during the installation and commissioning of The Detection Group’s cloud-based water leak detection and notification system, following guidance from Sales & Field Service Management.

• Guide and manage Field Service Technicians and Field Service Engineers at customer locations.

• Identify opportunities to sell and educate customers on additional IoT water-related solutions to enhance the performance and efficiency of their domestic water systems.

• Troubleshoot and resolve networking, RF, and other technical issues in collaboration with The Detection Group’s technical support teams and customer engineering, IT, and operations staff.

• Configure and provision RF, LAN, IoT systems, and WAN-based systems at customer locations, large office buildings, and collaborating with building engineers and other staff.

• Address nuanced technical issues and unforeseen obstacles patiently and persistently at customer locations, working real-time with customer engineers and other staff.

You Have:

• A Bachelor’s degree in Engineering, Telecommunications, Data Science, Computer Science, or Information Technology.

• 5+ years of experience, including at least 3 years of Project Management experience, or an equivalent combination of education and experience in Electrical, Mechanical, and Software Engineering.

• Experience supervising or managing Field Service Technicians and/or Field Service Engineers working at customer locations.

• Proficiency in using RF and WiFi network diagnostic tools and testing devices.

• Proficiency with web-based applications on both computers and mobile devices, such as CRM systems, scheduling and job tracking systems, expense reporting systems, ERP systems, and billing systems.

• Technical studies and at least an AA-level college degree or professional certificate in configuring and provisioning cloud, LAN, WAN, RF, or telecommunications systems.

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Salary Range $90K - $110K

Actual compensation within that range will depend upon the individual's skills, experience, qualifications, and applicable laws.

Work Environment:

Work in both office and manufacturing environment. May occasionally be required to perform job duties outside the typical office setting.

Watts in it for you:

• Competitive compensation based on your skills, qualifications and experience
• Comprehensive medical and dental coverage, retirement benefits
• Family building benefits, including paid maternity/paternity leave
• 10 paid holidays and Paid Time Off
• Continued professional development opportunities and educational reimbursement
• Additional perks such as fitness reimbursements and employee discount programs
• Learn more about our benefit offerings here: https://tapintowattsbenefits.com/

How we work:

At Watts, our culture is team-oriented and supportive. Employees here genuinely care about the quality of their work, and about each other. Our people are the heart of who we are and contribute to our longevity and continued success.

And this is a place where you can have a big career. No matter your role, there are opportunities for learning and development, and your daily contributions make a meaningful impact on the lives of people who use our products and on the future of water.

Watts is committed to equal employment opportunity. We follow a policy of administering all employment decisions and personnel actions without regard to race, color, religion, creed, sex, pregnancy, national origin, sexual orientation, age, physical or mental disability, genetic disposition or carrier status, marital status, military or veteran status, minorities, or any other category protected under applicable federal, state, or local law. Consistent with the obligations of state and federal law, Watts will make reasonable accommodations for qualified individuals with disabilities. Any employee who needs a reasonable accommodation should contact Human Resources.