Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Position
Responsible for project management, leadership and the technical expertise required by the lifecycle Services (LCS) Business. Holds key responsibilities in planning and implementation of customers’ projects. Also responsible for the maintenance and development of technical and commercial documentation required by projects and proposals.
What Success Looks Like
• Completion of projects within assigned timeframe, specifications and allocated budget.
• Customer satisfaction as measured by customer feedback.
• Follow on business in the form of change orders or new contracts with the same customer.
How You will Achieve Your Goals
• Analysis, feasibility assessment and design of customer’s project requirements. Preparation of cost estimates and technical documentation for proposals.
• Participate in contract negotiations when appropriate, always ensuring that defined Rockwell Automation approvals and delegation levels have been involved.
• Manages projects in accordance with LCS project management implementation standards, methodologies and guidelines.
• Ensure the quality, schedule and profitability of assigned projects.
• Manage sub-contractors as required as part of specific projects and provide guidance to LCS Project Engineers on delivery of projects.
• Make decisions on project/program resource requirements and scheduling. Escalate (i.e. bring to the attention of management) situations, which may get out of control.
• Provide regular reports (i.e. at least monthly) to the Project Management Office (PMO) / LCS Business Manager about the status of each assigned project (time, scope, budget, customer satisfaction).
• Maintain good relationship with customers and pro-actively works to pursue all
opportunities to generate revenue from RA products and services including but not limited to application engineering contracts, retrofit contracts, training, documentation and support service agreements.
• Guide, plan, coordinate and implement system design and testing activities,
documentation revisions based upon design criteria, on-site system start-up services and often serve as the interface to the customer’s start-up team and post-mortem and archiving activities.
• You will also own, define and clearly communicate project priorities and delivery of project expectations, as well as identify any issues and mitigate risk among a crossfunctional project team while representing the best interests of the LCS business unit.
• Ensure thorough familiarity with company policies and procedures. Appropriately apply Policies and procedures in compliance with government laws including, but not limited to: QMS, PARB, iPM, Standards of Business Conduct, Intellectual Property, Control Environment, Information Protection, ISO 9000 & 14000, government regulations (e.g. health, safety, quality and environmental), and functional policies published on the Rockwell Automation Information Network.
• Any other relevant duties as assigned by Immediate Manager.
Skills, Knowledge, Experience and Education
• Bachelor Degree in Engineering / Computer Science or equivalent
• Post Graduate qualifications in Project Management or equivalent, Eg PMP
• Minimum of 4 years’ experience in project management
• Experience in process and controls engineering solutions, particular within an
EPC/EPCM project environment, or equivalent would be desirable
• Technical understanding of Rockwell Automation technologies and solutions, or equivalent
Desired Behaviour / Competencies
• Demonstrate sound leadership skills and ability to influence stakeholders
• Ability to resolve conflict, negotiate and persuade and an understanding of how to build consensus and work toward win/win solutions
• Demonstrated technical acumen and industry experience to understand customers’ issues and providing capabilities to address these issues
• Strong listening and communication skills
• Demonstrate the ability to manage complex high risk contracts
• Communication and leadership skills to task manage a team of internal and external engineers and suppliers
• Principled and sound business ethics with an understanding of the need to protect confidential information.
Complexities of the Role
• Requirement to manage multiple stakeholders in order to achieve project goals
• Applying financial and business knowledge and link that to business performance
• Dealing with difficult customers
• Managing multiple deadlines
• Working in EPC/ EPCM Project environments
Unique Role Requirements
• Flexibility in work hours in order to meet project requirements
• Flexibility to travel based on requirements of the projects Who are Your Key
Stakeholders
• Customers
• Project Managers / Project Engineers
• Global Engineering Centre
• Sales Managers and Account Managers
• Contracts and Negotiation Manage
#LI-SY1
What We Do
At Rockwell Automation, we connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more intelligent, more connected and more productive.
