As the global leader in high-speed connectivity, Ciena builds the critical infrastructure powering the AI era. We’re a technology company shaping the future of networking, guided by innovation, integrity, and collaboration. Through development opportunities, meaningful work, and flexibility, Ciena supports growth and well-being—on and off the job. Connect with a career that matters.
This role supports the delivery of network deployment and migration programs across multiple sites in North America. The Project Manager is responsible for coordinating field execution, managing project timelines, and ensuring successful delivery of infrastructure activities such as equipment decommissioning, installation, and turn-up.
The role operates in a fast-paced, high-volume environment with multiple projects running in parallel and requires strong coordination across field teams, vendors, and engineering functions.
Key Responsibilities
Project Execution
· Manage end-to-end delivery of assigned projects (initiate, plan, execute, close)
· Coordinate infrastructure activities including equipment decommissioning, installation, testing, and turn-up
· Support multiple projects/sites running in parallel
· Track milestones, deliverables, and overall execution progress
Field & Vendor Coordination
· Coordinate field technicians, partners, and internal teams across multiple locations
· Ensure site readiness (access, materials, design packages, tools)
· Support vendor engagement (RFQs, onboarding, scheduling)
· Act as the central point of contact for day-to-day field execution issues
Planning & Resource Management
· Develop and maintain project schedules aligned to scope and dependencies
· Confirm and track resource requirements across field and engineering teams
· Coordinate sequencing of activities to meet delivery timelines.
Financial & Scope Tracking
· Track project costs, resource utilization, and forecast vs. actuals
· Support scope validation and manage changes through structured processes
Reporting & Communication
· Provide structured updates (daily/weekly status, dashboards, trackers)
· Maintain project documentation including schedule, risks, issues, and financials
· Communicate clearly with internal stakeholders, vendors, and customers
Risk & Issue Management
· Identify and track risks related to site readiness, materials, dependencies, and execution
· Drive timely resolution of issues with appropriate escalation
· Support delivery in live network environments with no customer impact
Process & Quality
· Follow standard delivery tools, processes, and templates
· Ensure consistency and quality across all assigned projects
· Capture lessons learned and support continuous improvement efforts
Required Skills & Experience
Core Requirements
· 7+ years of experience in project management or project coordination
· Experience managing or coordinating field deployment teams is considered an asset
· Strong organizational, communication, and time management skills
· Ability to manage multiple concurrent projects
Technical & Functional Skills
· Basic understanding of network deployments or infrastructure projects
· Familiarity with project tracking tools and reporting (Excel, dashboards, etc.)
· Ability to work across cross-functional teams (field, engineering, logistics)
- Comfortable working in fast-paced, high-volume environments
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- 7+ years of experience in project management or project coordination
- Experience managing or coordinating field deployment teams
- Strong organizational, communication, and time management skills
- Ability to manage multiple concurrent projects
- Basic understanding of network deployments or infrastructure projects
- Familiarity with project tracking tools and reporting, including Excel and dashboards
- Ability to work across field, engineering, and logistics teams
- Comfort working in fast-paced, high-volume environments
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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