Project & Delivery Management
· Manage
the project from initiation to closure following the GTDP PPM&OE Project
Management Plan (PMP) standards — Charter, Planning, Execution, Monitoring and
Ways of Working.
· Establish
and maintain the project schedule, scope, budget, quality, risks/issues,
communications, vendor and resource plans; baseline and track variances with a
'get-to-green' plan when off track.
· Drive
project kickoff, stakeholder identification, PMP baseline, business blueprint
sign-off, SIT/UAT readiness, cutover, go-live, hypercare and closure (PMO
Closure Report).
· Manage
chargebacks, monthly cost reconciliation and POD/IO-level financial tracking;
ensure timely chargeback initiation and approvals with Finance.
Agile / Scrum Leadership
· Coach
the team on the Scrum framework, Agile values and principles to improve
delivery maturity.
· Facilitate
all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Reviews,
Retrospectives and Backlog Refinement.
· Remove
impediments and shield the team from external distractions to ensure focused
delivery.
· Partner
with Technical Product Owners (TPOs) and business stakeholders to keep delivery
aligned with the product vision and roadmap.
Stakeholder Management &
Governance
· Act as
the primary point of contact between GTDP delivery teams, business product
owners, vendors and partners.
· Set
expectations and align roles of team members and stakeholders early in
onboarding; formalize the RACI.
· Take a
pro-active approach — communicate 'current week + 1' activities and key
meetings; create Teams collaboration spaces; invite only required stakeholders
to meetings.
· Run
Steering Committees, Program Review Boards, weekly status, and workshops with
wider stakeholders; manage escalations to GTDP Program Manager / Head of
PPM&OE.
· Comply
with the PPM&OE Change Management, Document Management, Naming Convention,
Quality Gate, Financial Management and Schedule Management processes.
Business Analysis &
Solutioning
· Support
discovery phases — scoping, solutioning, high-level effort estimation, and
high-level timeline forecasting (workshops with internal/external teams, vendor
discussions, RFI/RFP, SDAF).
· Demonstrate
business analytical capability to understand product dynamics, contribute to
strategic decisions, and challenge requirements where needed.
Reporting & Continuous
Improvement
· Provide
transparent, timely status reports on progress, risks, dependencies, cost vs
forecast, and benefit realization.
· Monitor
team capacity, highlight risks and flag cost/schedule variances early.
· Promote
continuous improvement and contribute to Agile maturity across the Automotive
portfolio.
Requirements
Must-Have
· 8+ years
of overall IT delivery experience, with 5+ years as a Project Manager / Scrum
Master in Agile and hybrid delivery environments.
· Proven
track record of delivering digital and/or SAP-led transformation projects,
ideally in Automotive (Sales, Aftersales, Parts, B2B/Tradepoint, Omnichannel)
or comparable enterprise domains.
· Strong
facilitation, coaching and stakeholder management skills — including senior
business stakeholders at LOB Director / Head-of level.
· Hands-on
experience managing multi-vendor delivery (onsite, nearshore, offshore) and
integration points across SAP, digital layers (front-end, microservices,
middleware/Boomi) and 3rd-party platforms.
· Working
knowledge of capacity planning, delivery forecasting, CAPEX/OPEX cost drivers,
chargeback and financial governance.
· Proficiency
in JIRA, Microsoft Project / Project Online, Confluence, SharePoint, Teams,
Visio and Power BI for reporting.
Nice-to-Have
· UAE /
GCC experience
· Experience
with SAP S/4HANA, RISE, EWM, Syncron, or Tradepoint platforms.
· Scrum
Master certification (CSM, PSM, SAFe, or equivalent) — mandatory.
· PMP or
PRINCE2 — preferred.
· Agile
coaching certification is an added advantage.
Skills Required
- 8+ years of overall IT delivery experience
- 5+ years as a Project Manager or Scrum Master
- Experience in Agile and hybrid delivery environments
- Proven delivery of digital and/or SAP-led transformation projects
- Strong facilitation, coaching, and stakeholder management skills
- Experience engaging senior business stakeholders at LOB Director or Head-of level
- Experience managing multi-vendor delivery across onsite, nearshore, and offshore teams
- Experience managing integrations across SAP, digital layers, middleware, and third-party platforms
- Working knowledge of capacity planning, delivery forecasting, CAPEX/OPEX cost drivers, chargebacks, and financial governance
- Proficiency in JIRA, Microsoft Project or Project Online, Confluence, SharePoint, Teams, Visio, and Power BI
- Bachelor's degree in Engineering, Computer Science, IT, or a related discipline
- Scrum Master certification such as CSM, PSM, SAFe, or equivalent
- UAE or GCC experience
- Experience with SAP S/4HANA, RISE, EWM, Syncron, or Tradepoint platforms
- PMP or PRINCE2 certification
- Agile coaching certification
What We Do
TechCarrot is a global IT services provider and digital-transformation partner, delivering cost-effective, customer-centric digital solutions to clients worldwide. Its 200-plus technology specialists provide services across multiple industries, aiming to create seamless customer experiences and support client growth. Founded in 2016 and headquartered in Dubai, the company serves the Middle East and Africa through UAE operations, APAC through India, and has also expanded into the United States and the Netherlands.






