We are looking for a proactive, detail-oriented, and Mandarin Bi-Lingual Project Manager to join our team! Our ideal thrives working with minimal directions and is passionate about finding problems, solving them, and not fazed by change. The mission of this role is to provide efficient WOW service by connecting our internal and external teams to deliver Zenlayer’s products and solutions to our customers.
About Zenlayer
Zenlayer is the first massively distributed edge cloud provider, operating 290+ Points of Presence across 70+ countries. With accolades including PTC “Best Networking Innovation”, “Outstanding Cloud, Data Center, or Interconnection Company”, and Inc. 5000, we enable businesses to deploy and run applications at the edge, thus reducing network latency to the end user. Zenlayer focuses on improving connections worldwide, all while nurturing a unique company culture that values service, growth, and trust. As a “Zenplayer”, you’ll be joining a community of success-driven team players that share the dream of powering a better-connected world.
Duties & Responsibilities:
- Proactively coordinate and manage day-to-day project operation activities.
- Ensure customer project on-time delivery “emphasize satisfactory” and timelines.
- Monitor, control and manage project operations to meet client’s expectations.
- Fulfill projects by coordinating meetings, resources, equipment, and information.
- Coordinate and manage project tasks to ensure within allotted budget and set goals.
- Liaise between departments to ensure smooth operations delivery.
- Adhere to and optimize company standard operating procedures.
- Build and maintain strong vendor relationships through regular meetings and communications.
- Identify problems in the operations process and resolve them in a quick and prompt manner.
- Ensure compliance with company standards and procedures.
- Maintain clear and accurate operation procedure documents for reference all the time.
- Evaluate current operational performance and provide strategic plans for improvements.
Required Qualifications:
- Bilingual in Mandarin Chinese is a must
- College graduate in business or related fields
- Strong business acumen and desire to take initiative.
- Ability to navigate complexity and thrive in a start-up, fast-paced, and changing environment using strong judgment and decision-making skills in different time zones.
- Exceptional verbal, written, and presentation skills.
- Well organized, detail oriented and responsible
- 2+ years client facing working experience.
- Familiar with Office 365 Suite (including Excel, Word, PowerPoint, Outlook)
Preferred Qualifications:
- Experience in related industry, such as telecommunications, cloud computing, or information technology.
- Excellent Interpersonal Skills with the ability to express ideas and collaborate effectively with multidisciplinary teams needed
- Be responsible and accountable to the project stakeholders for delivering a project’s goals and deliverables within scope, schedule, cost and quality
- Experience working in a fast-paced, multi-national company.
- Passionate about technology, networking, problem solving and the willingness to learn.
- Experience using Project Management tools like Confluence, Jira, Monday.com, Salesforce.
- PMP Certification
Skills Required
- Bilingual fluency in Mandarin Chinese
- College degree in business or a related field
- Strong business acumen and initiative
- Ability to navigate complexity and work in a fast-paced, changing startup environment
- Strong judgment and decision-making skills across different time zones
- Exceptional verbal, written, and presentation skills
- Strong organization, attention to detail, and responsibility
- At least 2 years of client-facing work experience
- Familiarity with Microsoft Office 365, including Excel, Word, PowerPoint, and Outlook
- Experience in telecommunications, cloud computing, or information technology
- Excellent interpersonal and multidisciplinary collaboration skills
- Experience delivering projects within scope, schedule, cost, and quality requirements
- Experience working in a fast-paced, multinational company
- Interest in technology, networking, and problem solving, with willingness to learn
- Experience with Confluence, Jira, Monday.com, or Salesforce
- PMP certification
What We Do
Zenlayer is the hyperconnected cloud that powers AI experiences through distributed inference and global connectivity. Businesses use Zenlayer's on-demand compute and networking to deploy and run applications at the edge. With 350+ edge nodes across 50+ countries, 480+ Tbps of global bandwidth, and 10,000+ direct cloud and network connections, Zenlayer helps businesses reach 85% of the internet population within 25 ms.
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