Project Manager

About Globals:

Globals has drastically grown from a small home office to a globally recognized enterprise offering world-class quality solutions on Cybersecurity, Cyberwarfare, ERP Systems, AI, and Enterprise Application Development for various industries including Defence, Education, Government, Financial Services and Transport Industries. Globals has enabled its customers to be game-changers in their industry through its disruptive and innovative solutions.

Globals is certified as a "Great Place to Work" organization for its laudable work culture that helps its team members manage work-life, have dedicated hours to upskill and reskill themselves, and most important to ensure that the projects that they are working on are always unique, challenging their status quo every time. Our unique work culture has made us one of the world’s fastest-growing technology companies as recognized and featured by The Economist.

Our excellence in technical stewardship and service-offering expertise has facilitated our clients ranging from individual entrepreneurs to Fortune Global 500 – to explore new business opportunities, reduce their operational costs significantly and boost their revenues. Today, Globals enjoys a strong position in the industry as a high-performing leader through its technology innovation and remarkable domain expertise. Globals is a CMMI Level 5 certified company.

Globals is a defence-technology and cybersecurity company building secure systems across enterprise, space, drone, and AI domains. We are looking for a Project Manager with 7–8 years of relevant experience to manage multiple customer projects in parallel and own delivery from initiation through customer acceptance and closure.

You will be the primary point of contact for customers, turning requirements into clear delivery plans and keeping stakeholders informed. Working with technical leads and cross-functional teams, you will balance competing priorities, resolve dependencies, and keep scope, schedules, budgets, and customer expectations aligned.

• Own multiple projects in parallel, with clear plans, milestones, deliverables, dependencies, and acceptance criteria for each engagement.
  
• Lead customer kick-offs, progress reviews, and steering meetings; communicate status, decisions, risks, and next steps clearly and promptly.
  
• Coordinate technical teams, vendors, and business stakeholders; resolve resource conflicts and competing priorities across projects.
  
• Track schedules, effort, budgets, and delivery quality; identify variances early and drive corrective actions with accountable owners.
  
• Maintain risk, issue, dependency, and action logs; remove blockers and escalate with clear options and recommended next steps.
  
• Control scope changes by assessing impacts on effort, cost, and timelines, obtaining approvals, and updating agreed commitments.
  
• Maintain project reports and governance records; coordinate milestone sign-offs and invoicing readiness with internal teams.
  
• Drive customer acceptance, handovers, and closure; capture lessons learned and improve delivery practices across engagements.
  

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• 7–8 years of relevant project management or technology delivery experience, including ownership of customer-facing projects.
  
• Proven ability to manage several concurrent projects with different teams, timelines, and stakeholder expectations.
  
• Excellent written and verbal communication, including customer presentations, executive updates, and difficult conversations.
  
• Strong planning, resource coordination, budget tracking, risk management, and change-control skills.
  
• Working knowledge of Agile, Waterfall, and hybrid delivery approaches, with practical use of Jira, Microsoft Project, or similar tools.
  
• Ability to translate technical updates into business implications, negotiate priorities, and drive actions to closure.
  
• Bachelor's degree in Engineering, IT, Business, or a related field — or equivalent practical experience.
  

• Experience in IT services or consulting, managing delivery for external customers.
  
• Exposure to cybersecurity, software development, cloud, or infrastructure projects.
  
• Experience coordinating distributed teams, delivery partners, and enterprise customers.
  
• Familiarity with statements of work, service commitments, and milestone-based billing.
  
• Experience creating project dashboards and improving delivery governance.
  
• Relevant certifications such as PMP, PRINCE2, or Certified ScrumMaster.
  
• Prior exposure to defence, government, or other regulated customer engagements.
  

The strongest candidates will demonstrate depth across the following areas, with particular emphasis on concurrent delivery and customer communication:

Competency

Priority

Managing multiple concurrent projects

Critical

Customer communication and relationship management

Critical

Project planning and milestone delivery

High

Resource coordination and prioritisation

High

Risk, issue, and escalation management

High

Scope and change control

High

Budget and effort tracking

High

Stakeholder coordination and negotiation

High

Project reporting and documentation

Medium

Agile, Waterfall, and project management tools

Medium

Technology services and domain experience

Bonus

You will help deliver technology and cybersecurity projects across enterprise and defence domains, working closely with engineering teams and customers. This role offers ownership of delivery outcomes and the opportunity to strengthen how Globals plans projects, coordinates teams, and builds lasting customer relationships.