About Us
At Red Energy, we are passionate about providing award-winning customer service to over 1.5 million of our customers across the country. Owned by the mighty Snowy Hydro, we are 100% Australian owned which our customers love us for. Our award winning team have won 14 consecutive Canstar Blue Awards for best overall customer satisfaction amongst Victorian electricity providers. Looking for a career change? Join an award-winning team passionate about exceptional customer service!
About Us
Keen to be at the centre of a major transformation in Australia's energy market?
We're looking for a skilled Project Manager to join our new Core Retail Platform (CRP) Programme. This is a unique opportunity to lead end-to-end project delivery within a large-scale business and technology transformation project. You’ll work closely with the Programme Manager and various internal and external stakeholders to manage project delivery, dependencies, risks, and ensure project governance is upheld. You'll be a central point of coordination, driving process and ensuring our new platform is delivered successfully.
In this role, you will:
- Contribute to the implementation of the Core Retail Platform (CRP), leading end-to-end project delivery.
- Collaborate with the Programme Manager and project team to develop and execute work plans, identifying and acquiring resources.
- Manage project dependencies, identifying risks and devising contingency plans.
- Document and report against key milestones, ensuring any deviations or potential impacts to delivery timelines are communicated to the Programme Manager.
- Engage with the vendor to ensure contract compliance and performance delivery meets transformation objectives and adheres to the project work plan.
- Monitor adherence to project governance frameworks and principles including issue management and change control.
- Maintain regular and deliberate communication with key stakeholders at all levels to drive effective delivery, foster alignment and commitment to the project, as well as embed change initiatives.
- Analyse and report on the progress of the project including identifying risks and adjusting plans as needed.
- Ensure all project documentation, project plans and reports are accurate, complete and up to date, communicating regularly with stakeholders.
- Regularly communicate project milestones, deliverables, dependencies, risks, and issues to the Programme Manager.
What we’re looking for:
- 6+ years of experience in a similar role, supporting large-scale technology transformation projects.
- Experience in JIRA/Confluence is mandatory.
- Extensive experience providing reporting to senior stakeholders.
- Exceptional administration skills and high attention to detail.
- Understanding of project management methodologies.
- A Continuous improvement approach.
- Experience in working in Retail Operations (Front office, Back office & Workforce Planning etc).
- Scheduling experience, including competency in Atlassian project management tools and plugins.
- Change Management experience and having previously worked in the Energy industry is desirable.
This is your chance to play a pivotal role in a major business transformation from the ground up.
If you're ready to bring your energy, ideas, and initiative into a team that values Ownership, Teamwork, and Agility — we’d love to hear from you. Apply today and help shape the future of energy in Australia.
Skills Required
- 6+ years of experience supporting large-scale technology transformation projects.
- Experience in JIRA/Confluence (mandatory).
- Scheduling experience and competency in Atlassian project management tools and plugins.
- Extensive experience providing reporting to senior stakeholders.
- Exceptional administration skills and high attention to detail.
- Understanding of project management methodologies.
- Continuous improvement approach.
- Experience working in Retail Operations (front office, back office, workforce planning).
- Change management experience.
- Previous experience in the Energy industry.
What We Do
Red Energy Pty Ltd is an Australian-owned energy retailer, owned by Snowy Hydro, that supplies electricity and gas to residential and business customers across Australia. Founded in 2004 and headquartered in Richmond, Australia, the company operates in the Australian energy market and provides customer-focused energy solutions. Its customer service and solutions teams are based in Australia, supporting households and businesses across multiple states.
