This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges. For all hires in Minneapolis, Virginia, Maryland, or Washington, D.C. area, you will be required to work in the office for a minimum of four (4) days per week.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Careers with OptumRx. We're one of the largest and most innovative pharmacy benefits managers in the US, serving more than 12 million people nationwide. Here you'll fill far more than prescriptions. As a member of one of our pharmacy teams, you're empowered to be your best and do whatever it takes to help each customer. You'll find unrivaled support and training as well as a wealth of growth and development opportunities driven by your performance and limited only by your imagination. Join us. There's no better place to help people live healthier lives while doing your life's best work.
This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:00 pm (flexible within an hour). It may be necessary, given the business need, to work occasional overtime and work weekends most of December and January including New Year's Eve and New Year's Day.
We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.
Primary Responsibilities:
- Manage the entire client on - boarding project for implementation, main contact for the client
- Conduct the client benefit discussions with all parties and ensure client sign - off for their benefit intent forms
- Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
- Report client status and issues at weekly leader meeting
- Coordinate formulary / specialty disruption analysis to impacted membership
- Work with Operations, IT and Functional leaders to proactively identify implementation issues and drive their resolution
- Facilitate meetings at various levels of the organization, including management weekly reviews
- Monitor, track and report implementation status and performance, internally and the client
- Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
- Ensure accuracy of plan updates and missed deliverables from all teams
- Manage pre - implementation audits with the audit department and the client
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED
- Must be 18 years of age OR older
- Experience with working in a client facing environment
- Experience in working with a pharmacy OR medical team
- Intermediate level of proficiency with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft Outlook (Word - create and edit documents / Excel - input data and run reports / PowerPoint - create and edit presentations / Outlook - manage email)
- Ability to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm from Monday - Friday (flexible within an hour), including the flexibility to work occasional overtime as needed and work weekends most of December and January including New Year's Eve and New Year's Day
Preferred Qualifications:
- PMP Certification
- Pharmacy Benefit Management experience
- Proficiency with Microsoft Project (developing a schedule, assigning resources to tasks, tracking progress, managing the budget, and analyzing workloads)
Telecommuting Requirements:
- Ability to keep all company sensitive documents secure (if applicable)
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Strong communication and organization skills
- Critical thinking and problem solving skills
- Adaptable to thriving in a fast - paced environment
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- High School Diploma or GED
- Must be 18 years of age or older
- Experience working in a client-facing environment
- Experience working with a pharmacy or medical team
- Intermediate proficiency with Microsoft Word, Excel, PowerPoint, and Outlook
- Ability to work assigned 8-hour shift schedules within business hours, occasional overtime, and weekends in Dec/Jan
- Ability to keep company sensitive documents secure (telecommuting requirement)
- Dedicated home work area providing information privacy
- Must live where a UnitedHealth Group approved high-speed internet connection is available
- Strong communication, organization, critical thinking, and problem solving skills; adaptability
- PMP Certification
- Pharmacy Benefit Management experience
- Proficiency with Microsoft Project (scheduling, resource assignment, tracking, budget analysis)
Optum Compensation & Benefits Highlights
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Healthcare Strength — Official materials highlight copay and HSA medical plan choices with in‑network preventive care at 100%, prescription coverage, and low/no‑cost virtual visits, plus company HSA contributions. Dental preventive services are 100% in network, and mental health resources include an EAP and premium Calm access.
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Parental & Family Support — Programs include six weeks paid parental leave, up to two weeks paid caregiver leave, and Bright Horizons back‑up care with enhanced family supports. Adoption assistance up to $10,000 for full‑time employees reinforces family‑oriented benefits.
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Equity Value & Accessibility — Financial benefits include an Employee Stock Purchase Plan at a 10% discount, expanding access to equity ownership.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.