Project Manager

Purpose of the Role:

Responsible for managing large internal and customer-facing projects to budget, schedule and quality. Working with physical and remote teams across departments and markets, this role demands timely and effective communications with project sponsors, internal stakeholders, technical specialists and customers across multiple concurrent projects. Working closely with customers, managing their expectations, and ensuring that the right job is completed and done well. Helping the project team and colleagues in Keyloop and their customers to be successful.

The Project Manager is well organized, articulate, detail-oriented and commercially aware, with an understanding of business operations, and able to lead and delegate effectively. You take pride and responsibility and have the drive to make things happen to get the job done.

Key Duties & Responsibilities

Support project definition in the sales process (discovery workshops, expectation setting, etc.) and work on and approve the final SOW, project quotations and related contracts.
Establish and maintain relationships with stakeholders, delivery teams and customers.
Define or analyze the already defined scope, milestones, impact, resources and outcomes of the project, and gain customer agreement to these.
Forecast, review and manage billing milestones based on defined and agreed deliverables.
Develop project plans, budgets and teams, and identify and schedule project activities.
Assign work, share project information, delegate responsibilities, and lead and support the project team.
Work closely with the project teams to ensure commitments and deadlines are met.
Regularly review project scope, deliverables, costs, performance and business benefits to keep the project on track.
Communicate project progress and outcomes to the delivery team, project sponsor, project board and customer.
Deal with emerging risks and issues promptly and professionally, escalating where necessary.
Use appropriate standards, systems, resources, tools and techniques in all project management activities.
Maintain and control project documentation and systems during and on completion of the project.
Close projects to enable revenue recognition and review lessons learned.

Key Results Indicators & Measures of Success

Projects show deadlines, schedule, budget and deliverables are met.
Positive engagement of all stakeholders as demonstrated by review meetings and feedback received.
Positive feedback from project stakeholders and teams from project audit activities.
Demonstrable continual improvement of all documented processes.

Skills / Knowledge & Experience

Proficiency in English and Norwegian language are mandatory for this role
Extensive project management experience, preferably gained from managing IT/software projects.
Proven experience of working with a project management methodology such as PRINCE2 or PMI.
Successful delivery of projects on budget and on time, including project revenue target achievement.
Demonstrable high level of communication, facilitation and negotiation skills.
Demonstrable experience of commercial decision making.
Excellent communication skills, both written and verbal.
Excellent interpersonal skills with the ability to quickly develop effective working relationships with internal and external project teams.
Experience of working with project management tools and platforms, including MS Projects, Teamwork and MS Office.