Project Manager

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Posting Information:
This posting is for an existing vacancy.

Term: 2 years

Internal posting expires Thursday July 23rd at 11:59 PM

Job Description:

Primary Purpose

The Project Manager is responsible for designing, building and implementing the administrative and academic support processes for the new graduate programs of the School of Accounting and Finance (‘SAF’). The PM leads this work across multiple campus locations (Waterloo and downtown Toronto), collaborating with internal and external stakeholders, including partners within the CPA profession and aligning with Certified Professional Accountant (CPA) standards and institutional requirements. The Project Manager is accountable for developing an integrated scheduling approach for SAF graduate programming and ensuring effective program delivery that supports academic quality and maintains the reputation of the School of Accounting and Finance.

Key Accountabilities

Project Management

• Leads the planning and delivery of projects, including determining scope, resourcing requirements, timeline, milestones and dependencies to support integrated program delivery, in collaboration with leadership.

• Leads the implementation and coordination of new and revised graduate program operational processes, ensuring alignment with academic, administrative, and professional requirements.

• Monitors progress, manages risks and dependencies, and adjusts plans to achieve program outcomes.

• Provides regular updates and recommendations to leadership to support decision-making and program implementation success.

• Establishes and maintains relationships with internal and external stakeholders to support program implementation and delivery.

• Engages stakeholders to support coordination, issue resolution, and shared accountability for program success.

• Ensures alignment with University policies, procedures, and governance requirements.

Platform Implementation

• Leads the design and implementation of an integrated scheduling approach to support graduate program delivery across multiple campuses.

• Defines scheduling requirements, constraints, and priorities in alignment with academic programming, resource availability, institutional policies and professional designation requirements.

• Collaborates with academic and administrative stakeholders to align course scheduling, sequencing, course support and delivery models.

• Develops and implements scheduling frameworks and tools that enable coordinated, efficient, and scalable program delivery.

• Establishes standards and documentation to support consistent scheduling practices and long-term sustainability and efficiency.

• Other related duties as assigned

Change Management and Communication

• Leads change management activities to support implementation and adoption of new and revised programs and processes.

• Assesses impacts and supports stakeholder readiness across multiple campuses and partner groups.

• Develops and maintains user-friendly documentation of processes and procedures to support effective training during implementation and ongoing maintenance.

• Delivers communications to support awareness, understanding, and adoption of changes.

Reporting and Continuous Improvement

• Monitors and analyzes projects and program performance using defined metrics and indicators.

• Prepares reports and presentations for leadership on project outcomes and recommendations.

• Analyzes scheduling models and program data to identify trends, risks, and opportunities for optimization.

• Provides insights and recommendations to inform program delivery, resource planning, course support and scheduling decisions.

• Maintains and enhances reporting approaches to support continuous improvement.

• Conducts environmental scans and analysis to inform program and process improvement, enhancing the student learning experience.

• Identifies opportunities to strengthen program delivery and maintain the reputation of the School of Accounting and Finance.

Process Design and Integration

• Designs and implements processes that align with academic, administrative, and professional accreditation requirements.

• Ensures integration of new processes within existing institutional frameworks and systems.

• Identifies opportunities to improve efficiency, consistency, and effectiveness of processes.

Required Qualifications

Education

• Bachelor’s degree in business administration or a related field, or equivalent combination of education and experience.

• Project Management Professional (PMP) certification is considered an asset.

Experience

• Minimum of 3-5 years of experience in project management within a complex, multi-stakeholder environment.

• Experience supporting academic operations in a post-secondary environment is considered an asset.

• Experience planning and delivering projects, including scope development, stakeholder engagement, developing process documentation, and performance monitoring.

• Experience in designing and implementing business or academic processes.

Knowledge/Skills/Abilities

• Knowledge of project management principles and practices.

• Knowledge of process design and continuous improvement approaches.

• Strong oral and written communication skills, including the ability to articulate complex information to diverse audiences.

• Relationship management and stakeholder engagement skills to collaborate across functional teams and external partners.

• Analytical and problem-solving skills to assess issues, identify risks, and support solutions.

• Data analysis skills to interpret information, identify trends, and support decision-making.

• Organizational and time management skills to coordinate multiple priorities and deadlines.

• Ability to manage multiple projects and priorities and adapt to changing program needs in a dynamic, multi-stakeholder environment.

• Ability to support change initiatives and facilitate stakeholder adoption.

• Ability to work independently with limited direction while collaborating effectively with others.

• Ability to exercise judgment in identifying issues, determining priorities, and escalating as appropriate

• Proficiency with standard office and data management tools.

Equity Statement
The University of Waterloo acknowledges that much of our work takes place on the traditional territory of the Neutral, Anishinaabeg, and Haudenosaunee peoples. Our main campus is situated on the Haldimand Tract, the land granted to the Six Nations that includes six miles on each side of the Grand River. Our active work toward reconciliation takes place across our campuses through research, learning, teaching, and community building, and is coordinated within the Office of Indigenous Relations.
The University values the diverse and intersectional identities of its students, faculty, and staff. The University regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. The University of Waterloo seeks applicants who embrace our values of equity, anti-racism and inclusion.  As such, we encourage applications from candidates who have been historically disadvantaged and marginalized, including applicants who identify as First Nations, Métis and/or Inuk (Inuit), Black, racialized, a person with a disability, women and/or 2SLGBTQ+.
Positions are open to qualified candidates who are legally entitled to work in Canada.
The University of Waterloo is committed to accessibility for persons with disabilities. If you have any application, interview, or workplace accommodation requests, please contact Human Resources at [email protected] or 519-888-4567, ext. 45935.