PTW is seeking an experienced Project Manager to manage the creation, coordination, and delivery of high-quality products from start to finish. This key role supports delivery teams across multiple tasks, projects, and initiatives. You’ll lead global portfolios, improve onboarding, optimize operations, refine processes, and implement best practices—all to benefit our clients. This position requires collaboration with internal teams, external partners, and stakeholders to ensure client satisfaction and retention.
If you’re passionate about video games, committed to quality, and thrive in a leadership role, this may be the perfect fit for you.
What You’ll Be Doing:
- Drive Projects: Manage multiple project initiatives, working with cross-functional teams to achieve milestones within deadlines.
- Establish Best Practices: Develop and implement effective organization, reporting, and delivery processes.
- Communicate Effectively: Convey program-related business, functional, and creative updates to stakeholders and senior management.
- Lead Initiatives: Oversee key projects for delivery operations.
- Coordinate Meetings: Facilitate and manage essential project and program meetings.
- Client Onboarding: Handle onboarding processes and deliverables in collaboration with support teams.
- Support Initiatives: Prepare business cases and documentation for critical projects.
- Problem-Solve: Manage risks, dependencies, and issues proactively.
- Document Lessons Learned: Ensure findings from completed projects are captured and implemented for future improvements.
- Define Methodologies: Collaborate with other project managers to set best-practice approaches for multi-business projects.
Experience:
- 3–5 years in project management or a similar role in the video game industry.
- Experience in outsourcing environments is a plus.
Language Skills:
- Excellent English (written and verbal) is essential.
Skills:
- Proven ability to manage multiple projects, resources, and deliverables across global teams.
- Strong relationship-building and collaboration skills.
- Resilience under pressure with the ability to handle competing priorities.
- Resourcefulness, proactive problem-solving, and strong organizational skills.
- Project management and PMO experience.
- Flexibility: Ability to work in time zones as required by specific clients or projects.
Nice to Have:
- Comprehensive understanding of the software localization cycle, including translation, LQA, and audio production.
- Professional project management certifications (e.g., PMP, ACP).
Employment Benefits:
- Permanent, full-time position with a competitive salary.
- Paid vacation accrual from day one.
- Sick/personal days available after the probation period.
- Comprehensive group insurance coverage post-probation.
- Work Environment:
- Collaborative and fast-paced.
- Fun, diverse, inclusive, and supportive.
Who We Are:
PTW is a global leader in video game services, offering technical and creative solutions to some of the world’s largest developers and studios. Founded in Japan in 1994, PTW operates over 40 studios across 16 countries, with offices in North America, Europe, South America, and Asia.
Our Services Include:
- Art production
- Game development
- Quality assurance (QA)
- Player support
- Community management
- Localization and Localization QA
- Audio production
- Data collection
Our Family of Brands:
- SIDE
- 1518 Studios
- Ghostpunch Games For more information, visit
What We Do
We’re a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer's experience as perfect as possible. We’re dedicated to helping your players, because they’re part of our community too. We’ve been working hard for players, clients, and the games industry for over 26 years, providing industry-leading services to every part of the globe.
We believe great work gets done by teams who love what they do. This is why we approach every solution with an all-minds-on-deck strategy that leverages our global workforce's strength, creativity, and passion.
8,500+ passionate gamers
650+ top developers and publishers as clients
5.3 million hours QA testing
7 year average client partner tenure
2,500+ LQA titles
PTW is a boutique games services company with 40 offices in 11 countries worldwide. Our range of services include quality assurance, localization, customer experience, art production, game development services, and audio production services.
We believe that innovation comes in all sizes, which is why we take on projects of any size and love crafting a custom solution, no matter the scale.
PTW, comprised of global subsidiaries, is a UK-based holding company formed in 2016 under the umbrella of Poletowin Pitcrew Holdings, Inc. which is listed on the 1st Section of Tokyo Stock Exchange as 3657.
The PTW group includes SIDE, 1518 Studios, Entalize, The Game Dev Show, and OR Esports.
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