Project Manager Supervisor

Posted 4 Days Ago
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Kallithea, GRC
In-Office
Senior level
Fintech • Payments • Software • Financial Services
The Role
Leads and mentors project managers while governing PMO methodologies, resource allocation, and project risk management. Personally oversees large-scale ICT integration projects for enterprise clients, managing scope, budgets, timelines, vendors, quality, and handover. Serves as the senior client contact, presents to executives, manages stakeholder relationships, and monitors portfolio financials, KPIs, forecasting, and performance.
Summary Generated by Built In

Job Summary:

The Project Manager Supervisor, based in Algosystems in Athens Greece, will be a core member of the Project Management Office (PMO). In this position, you will lead, mentor, and empower a team of Project Managers, fostering best practices and operational excellence across the department. Simultaneously, you will personally take ownership of managing high-profile, strategic ICT integration projects for our enterprise and major account clients.

What You Will Do: 

You will act as as a bridge between senior leadership, cross-functional engineering teams, strategic vendor partners, and key external stakeholders, you will drive business success, client satisfaction, and project portfolio performance.


Requirements

Job Responsibilities

1. Team Leadership & PMO Governance:

  • Direct, mentor, and evaluate a team of Project Managers, conducting regular performance reviews and guiding their professional development.
  • Optimize, standardize, and enforce PMO methodologies, frameworks, and tools across all ongoing technology projects.
  • Balance team workload, manage resource allocation across projects, and serve as the main point of escalation for project risks and issues.

2. Major Accounts & Enterprise Project Management:

  • Personally lead end-to-end delivery of large-scale, high-complexity ICT & Systems Integration projects for strategic enterprise clients.
  • Oversee full project lifecycles from initial scope definition, governance structure, and financial planning to execution, change control, and formal handover.
  • Ensure complex multi-vendor and multi-technology solution deployments strictly adhere to timeline, budget, and quality benchmarks.

3. Stakeholder & Executive Relationship Management:

  • Act as the senior Single Point of Contact (SPOC) and trusted advisor for C-level/Senior Executive client stakeholders.
  • Build long-term client trust through transparent communication, executive steering committee presentations, and alignment with client business goals.

4. Portfolio Financials & Strategic Reporting:

  • Oversee financial performance across assigned projects, ensuring accurate forecasting, margin protection, and cost control.
  • Define and track key project management metrics and KPIs, reporting regularly to executive management on overall portfolio health, risks, and performance

Qualifications and Work Experience

  • Education: Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field (Master's degree or MBA is a strong plus).

Experience:

  • At least 7+ years of total experience in Project Management within an Integrator, IT Services, Telecom, or Technology Solutions environment.
  • At least 2+ years of proven experience leading, managing, or mentoring teams of project managers or technical project professionals.
  • Demonstrated track record of directly delivering large-scale, enterprise-level ICT/IT infrastructure integration projects.
  • Certifications: PMP® (PMI) or PRINCE2® Practitioner certification is required. Advanced certifications (Agile/Scrum Master, ITIL) are highly desirable.
  • Technical & Tool Skills: Deep familiarity with enterprise PM tools (MS Project, Jira, Confluence, ServiceDesk) and advanced Microsoft 365 environment.
  • Languages: Excellent command of both Greek and English (fluent verbal and written communication).

Soft Skills: Exceptional leadership, executive communication, conflict resolution, negotiation, and strategic decision-making abilities.


Benefits

What We Offer:

  • Competitive remuneration package.
  • Private medical and life insurance.
  • Training and development opportunities within a market-leading, fast growing organization
  • Exposure to a multinational environment and global teams.
  • A collaborative and inclusive workplace culture focused on innovation and growth.

 If you want to be part of one of the top leading software firms in the FinTech industry internationally, we want to hear from you!


We are an equal opportunities employer. All applications will be treated with strict confidentiality. By submitting your CV, you accept the content of our Privacy Policy, and consent to the processing of your data as part of this application.

About Profile Software

Profile Software is a leading international software solutions provider with over 30 years of experience in the FinTech industry. With presence in major financial centers across Europe, the Middle East, America, Asia, and Africa, we deliver innovative, scalable, and award-winning solutions to financial institutions worldwide.


Profile Software is listed on the Athens Stock Exchange and continues to grow rapidly, driven by continuous investment in technology and people.

Skills Required

  • Bachelor’s degree in Computer Science, Engineering, Information Technology, Business Administration, or a related field
  • At least 7 years of project management experience in an integrator, IT services, telecom, or technology solutions environment
  • At least 2 years of experience leading, managing, or mentoring project managers or technical project professionals
  • Experience delivering large-scale, enterprise-level ICT or IT infrastructure integration projects
  • PMP or PRINCE2 Practitioner certification
  • Advanced Agile or Scrum Master certification
  • ITIL certification
  • Familiarity with MS Project, Jira, Confluence, and ServiceDesk
  • Advanced Microsoft 365 skills
  • Fluent Greek and English verbal and written communication
  • Exceptional leadership, executive communication, conflict resolution, negotiation, and strategic decision-making skills
  • Master’s degree or MBA
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The Company
HQ: Athens
240 Employees

What We Do

Founded in 1990, Profile Software is a specialised financial software solutions provider with offices in key financial centers and a presence in 50+ countries across Europe, the Middle East, Asia, Africa and the Americas delivering market-proven solutions to the Investment Management and Banking industries. Profile Software is recognised as an established and trusted partner by international industry-specific advisory firms.

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