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The Role
Lead lifecycle of a statewide AT&T legacy services conversion (copper-to-VoIP/LTE) for ~13,000 lines. Manage vendor issues, ordering/provisioning resolution, telecom contract development/monitoring, billing audits and reconciliations, and ensure compliance for network/voice procurements and state government requirements. Support hybrid/onsite needs in Baton Rouge.
Summary Generated by Built In
The scope of the proposed services will include the following:
Voice Service Modernization
This position will focus on large-scale infrastructure transitions and vendor management:
- Lead the project lifecycle for the AT&T Legacy Services Conversion Project (aka Copper to-Cloud (C2C) initiative), migrating approximately 13,000 statewide copper wire services to VoIP or LTE solutions.
- Provide oversight and resolution for AT&T ordering and provisioning issues.
- Support the management and monitoring of existing/new NCS network and voice ITB, RFP, RFR, RFI contracts to ensure state government and operational compliance.
Requirements
Expertise and/or relevant experience in the following areas are Mandatory.
- Minimum of 15 years’ experience with telecommunications technologies.
- Advanced understanding of telecom vendors, available services, and project management workflows.
- Extensive knowledge of Centrex, and other AT&T service offerings, including infrastructure, features and billing processes.
- Direct experience delivering telecommunications services to State governments with an in-depth understanding of their unique network/telecom needs.
- Experience leading financial and billing audits, with a focus on reconciling invoices, identifying billing errors, and quantifying cost savings.
- Extensive VoIP service implementation experience, including knowledge of network infrastructure requirements.
- Expertise in the development, structuring, and actively monitoring complex network and telecom contracts.
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs.
The primary work location will be: Remote/Hybrid
Expected term for this engagement:
Start: 08/03/2026
End: 06/30/2029
Work Status: U.S. Citizen preferred.
Skills Required
- Minimum of 15 years' experience with telecommunications technologies
- Advanced understanding of telecom vendors, available services, and project management workflows
- Extensive knowledge of Centrex and other AT&T service offerings including infrastructure, features and billing processes
- Direct experience delivering telecommunications services to state governments and understanding their network/telecom needs
- Experience leading financial and billing audits, reconciling invoices, identifying billing errors, and quantifying cost savings
- Extensive VoIP service implementation experience, including network infrastructure requirements
- Expertise in developing, structuring, and actively monitoring complex network and telecom contracts
- Experience managing/monitoring ITB, RFP, RFR, RFI contracts for network and voice procurements
- Resources must reside within the Baton Rouge Metropolitan Area to support possible onsite needs
- U.S. Citizen preferred
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The Company
What We Do
CL Hebron Enterprises Inc. is a technology and professional-services firm specializing in managed information-technology support, staff augmentation, strategic sourcing, and business solutions. It serves federal, state, and commercial clients with end-to-end IT services spanning ERP implementations, program and application operations, systems development, integration, requirements management, and business analysis. The company’s mission emphasizes partnership, quality, integrity, sustainable performance, and customer satisfaction.
