Project Manager (ServiceNow)

Posted 14 Days Ago
Hiring Remotely in United States
Remote
Mid level
Information Technology
The Role
The Project Manager leads ServiceNow projects, ensuring timely and budget-compliant delivery, manages client relations, and oversees project plans and communication.
Summary Generated by Built In

Presidio, Where Teamwork and Innovation Shape the Future 
At Presidio, we’re at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses—and their customers—to achieve more through innovation, automation, and intelligent insights. 

The Role
As a Project Manager, you are responsible for delivering ServiceNow projects on time and on budget with a focus on delivering excellence by demonstrating leadership, strong client and team trust, solid project management core skills, and the ability to handle all the administrative aspects of a project.  In addition to client-focused project delivery, Project Managers can support the service group through involvement in process improvement activities.

Responsibilities include:

  • Lead multiple projects of varying size, scope and duration
  • ​Establish strong client relations and manage interaction and expectations throughout the life of the project
  • Create detailed project plans, status reports and manage issues, risks and actions
  • Manage communication, scope, and mitigates risk across projects
  • Partner across functional teams to deliver the best possible solution for a client
  • Lead client-facing meetings regularly during key phases of the project
  • Continually seek and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
  • Service as the escalation point person for the customer, delivery and other associated Contender Solutions teams and vendor partners

Required Skills and Professional Experience: 

  • Previous experience with IT / Technical Implementation projects and having customer facing experiences or equivalent experiences in an IT organization
  • Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines
  • Ability to manage multiple projects simultaneously
  • ​Experience managing project financials and scheduling internal resources
  • Strong verbal, written communication and presentation skills

Additional Skills and Professional Experience: 

  • Ability to create and Manage Project Schedules
  • ​Familiarity with Project Scheduling tools
  • ServiceNow exposure or experience
  • Bachelor's degree or the equivalent work experience and/or military experience
  • 3-5 years' experience as a hands-on Project Manager managing technical cloud, security, networking and modern data center infrastructure projects and having customer facing experiences or equivalent experience in an IT organization

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers—thinkers, builders, and collaborators—who push the boundaries of what’s possible. With our expertise in AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world. 

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you’ll be part of a team that is shaping the future. 

Ready to innovate? Let’s redefine what’s next—together. 

About Presidio
At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio’s expert technical team develops custom applications, provides managed services, enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information, visit www.presidio.com. 

*****

 Applications will be accepted on a rolling basis.

Presidio is an Equal Opportunity / Affirmative Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

To read more about discrimination protections under Federal Law, please visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

If you have any difficulty using our online system and need an accommodation in the job application process due to a disability, please send an email to [email protected] for assistance.

Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to [email protected].

Notice to Massachusetts Candidates: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Recruitment Agencies, Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address, Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Top Skills

Project Scheduling Tools
Servicenow
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The Company
HQ: New York, NY
3,150 Employees

What We Do

Presidio is a leading global digital systems integrator developing innovative technology solutions to help clients digitally transform their business. We specialize in simplifying IT by modernizing data, applications and infrastructure. Our full lifecycle model of professional and managed services power resilient cloud, security, infrastructure modernization and workforce transformation solutions for 7,000 middle market, enterprise and government clients. With an industry-leading 3:1 ratio of engineers to salespeople, we are uniquely positioned to develop and manage world-class business solutions at consumer speed. Partnering with Presidio allows organizations to capture new digital revenue streams while focusing on their core business. We handle the technical complexity and match spend to business value through flexible payment and consumption solutions.

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