NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Job DescriptionThe SAP Project Manager is responsible for managing and implementing SAP projects with quality while managing the defined scope diligently and to ensure deliverables are on time and conform to processes and standards meeting the customer’s requirement.
Responsibilities
Project Delivery
- Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality - Manage the scope definition and change control mechanism
- Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organization
- Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/Service Delivery Director (SDD)
- Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
- Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
- Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
- Review project documentation to ensure that it meets customers requirement and conforms to quality management process, standards and procedures to minimize rework and system failures
- Define project resources, performance reviews and post implementation evaluations
Customer/ Vendor Management - Negotiate with vendors and across teams to ensure adequate resources are available during various phases of the project
- Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
- Manage contracts and subcontractors
- Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
- Clear and open communication with customers on project issues or clarifications
Business Development
- Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
- Be involved in pre-sale activities as the need arises during the project
Customer/Vendor Management
- Effectively engaged stakeholders in project decisions and execution
- Build long-term customer relationships by anticipating and exceeding customer’s expectation
- Negotiate with customers on change control mechanism to meet schedules and prioritize changes based on business needs
- Manage contracts and subcontractors
Team Management
- Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
- Plan, track and monitor the tasks assigned to the team leader/ members
- Delegate tasks effectively by providing clear and specific instructions and goals
- Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
- Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
- Participate in leadership activities and providing performance feedback and developmental coaching
- Monitor and improve team performance, providing leadership, coaching, and performance management
- Typically 5 years SAP project management experience, minimum 10 years experience in IT services
- Minimum Bachelor Degree
- Experience in Singapore Public Sector SAP projects
- Past experience in end to end SAP project implementation and in SAP application support roles
- Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, negotiation and interpersonal skills including strong persuasive techniques.
- Able to lead, develop and maintain respectful and trusting relationship
- Proficient in written and spoken English
- Able to travel as required
We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
Skills Required
- 5 years SAP project management experience
- 10 years experience in IT services
- Bachelor Degree
- Experience in Singapore Public Sector SAP projects
- Past experience in end-to-end SAP project implementation
- Strong communication and negotiation skills
NCS Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NCS Group and has not been reviewed or approved by NCS Group.
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Leave & Time Off Breadth — Annual and sick leave, hospitalisation coverage, and additional types like bereavement and marriage leave are commonly included, with off‑in‑lieu mentioned in some contexts.
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Healthcare Strength — Medical insurance and hospitalisation coverage are present, with group-linked enhancements such as an Employee Assistance Programme and mental‑health app access noted in public materials.
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Wellbeing & Lifestyle Benefits — Mobility and community programs—Nomad, Odyssey, and paid volunteer leave—offer lifestyle and purpose-driven value beyond core pay, with Singtel-linked service discounts cited as a modest perk.
NCS Group Insights
What We Do
NCS, a subsidiary of Singtel Group, is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 13,000-strong team across 56 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.
