Primary Skills
- Business Analyst, Project Management
Specialization
- Project Management: Engineer, Cloud Engineering
Job requirements
Experience Range: With at least 7 years of experience in technical project management, including substantial hands-on expertise in Azure Cloud Operations
Key Responsibilities:
1. Lead Azure Cloud Operations and Support delivery across incident, change, problem, request, vulnerability remediation, automation, and platform governance workstreams, ensuring timely resolution and measurable service improvements
2. Drive ITIL-aligned service management practices, consistently enforcing process adherence and implementing industry-standard best practices to achieve operational excellence
3. Manage major incidents end-to-end, coordinating technical bridges, assessing impact, tracking chronology, escalating issues, and governing service restoration with clear accountability
4. Review root cause analyses for quality, completeness, technical accuracy, and recurrence prevention, ensuring closure of corrective and preventive actions
5. Conduct post-incident reviews with stakeholders, vendors, and technical teams to identify gaps, lessons learned, improvement actions, and ownership timelines
6. Collaborate with technical teams to execute Azure Automation, Terraform, Ansible, Azure Update Manager, patching, configuration management, and vulnerability remediation initiatives
7. Translate operational requirements and improvement opportunities into agile user stories with defined acceptance criteria, estimates, owners, timelines, and progress tracking
8. Represent delivery status in daily stand-ups, governance calls, weekly reviews, monthly service reviews, leadership updates, and executive dashboards
9. Maintain strong stakeholder communication by providing timely, transparent updates on risks, blockers, incidents, changes, vulnerabilities, and service improvement actions
10. Manage vendors and cross-functional teams to drive ownership, governance, dependency closure, SLA adherence, and timely delivery of operational outcomes
Required Skills:
1. Advanced proficiency in Azure Automation
2. Hands-on experience with Azure Monitor
3. Expertise in Azure Update Manager
4. Deep understanding of Azure virtual machines and networking
5. Expertise in Azure identity and access management
6. Knowledge of Azure cost governance and operational best practices
7. Infrastructure as Code implementation using Terraform
8. Automation and configuration management using Ansible
9. Vulnerability remediation and patch coordination in cloud environments
10. ITIL framework application in incident, problem, change, request, and continual improvement processes
Preferred Skills:
1. Experience with ServiceNow ITSM platform integration
2. Familiarity with New Relic and operational observability tools
3. Advanced skills in creating and managing Azure dashboards and alerting systems
4. Proficiency in executive-level reporting
5. Experience in managing distributed teams across multiple time zones
Desired Qualifications:
1. Bachelor's degree in Computer Science, Information Technology, Cloud Computing, or a closely related discipline
2. ITIL Foundation or Practitioner certification
3. Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert
Skills Required
- At least 7 years of experience in technical project management
- Substantial hands-on expertise in Azure Cloud Operations
- Advanced proficiency in Azure Automation
- Hands-on experience with Azure Monitor
- Expertise in Azure Update Manager
- Deep understanding of Azure virtual machines and networking
- Expertise in Azure identity and access management
- Knowledge of Azure cost governance and operational best practices
- Infrastructure as Code implementation using Terraform
- Automation and configuration management using Ansible
- Vulnerability remediation and patch coordination in cloud environments
- Application of the ITIL framework across incident, problem, change, request, and continual improvement processes
- Experience with ServiceNow ITSM platform integration
- Familiarity with New Relic and operational observability tools
- Advanced skills creating and managing Azure dashboards and alerting systems
- Proficiency in executive-level reporting
- Experience managing distributed teams across multiple time zones
- Bachelor's degree in Computer Science, Information Technology, Cloud Computing, or a closely related discipline
- ITIL Foundation or Practitioner certification
- Microsoft Certified Azure Administrator Associate or Azure Solutions Architect Expert certification
Brillio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brillio and has not been reviewed or approved by Brillio.
-
Healthcare Strength — Healthcare is considered comprehensive, including medical coverage for employees and dependents alongside life, disability, and accidental death protections. Feedback suggests these protections are a core strength of the package.
-
Leave & Time Off Breadth — Time-off options include paid leave and parental leave, with flexible or ‘flexible PTO’ approaches cited in some contexts. Feedback suggests this breadth helps support work-life balance when team norms permit usage.
-
Wellbeing & Lifestyle Benefits — Wellbeing offerings span counseling, financial-management sessions, fitness programs, and travel insurance, plus region-specific extras like discounted IT hardware and work-from-home essentials. Feedback suggests these add-ons enhance perceived value beyond core insurance.
Brillio Insights
What We Do
Brillio is the leader in global digital business transformation, applying technology with a human touch. We help businesses define internal and external transformation objectives, and translate those objectives into actionable market strategies using proprietary technologies. With 2600+ experts and 13 offices worldwide, Brillio is the ideal partner for enterprises that want to quickly increase their core business productivity, and achieve a competitive edge, with the latest digital solutions.
