Side São Paulo is seeking an experienced Project Manager with a solid track record of managing the creation, management, and delivery of quality products from start to finish. This is a key role supporting our delivery teams with a range of tasks, projects, and initiatives. As the Project Manager, you will own and manage the global portfolio.
Key Responsibilities:
- Manage QA-focused projects across multiple teams (Firmware QA, Client QA, Automation).
- Build strong relationships with team members and stakeholders, earning trust through empathy and consistent communication.
- Regularly check in with team members and client managers to ensure alignment and progress.
- Proactively identify and escalate potential issues or blockers before they impact delivery.
- Provide timely updates to clients and stakeholders.
- Maintain a clean, organized project environment and track team preferences and conflicts.
- Understand team challenges and identify opportunities to improve quality and efficiency.
- Conduct group training sessions and coach/mentor team members to elevate QA practices.
- Survey teams and develop strategies to enhance performance and collaboration.
- Manage JIRA workflows, run queries, and ensure accurate tracking of tasks.
- Prepare presentations and reports using PowerPoint and Excel.
- Maintain high proficiency in Outlook for calendar and meeting management.
- Understand QA processes, software development lifecycle, and hardware integration.
- Assisting finance in gathering data for billing.
- Checking in with a software team.
Requirements
- Proven experience in Project Management with a focus on Quality Assurance.
- Excellent communication skills, both written and verbal. (Portuguese and English)
- Strong leadership capabilities with the ability to build trust and foster collaboration.
- Ability to take feedback constructively and demonstrate patience under pressure.
- Proficiency in JIRA and analyze JIRA Data (JQL), PowerPoint, Excel, and Outlook.
- Solid understanding of QA methodologies.
- Strong organizational skills and attention to detail.
Nice to have:
- Perform light IT troubleshooting and track hardware shipments as needed.
- Comfortable giving presentations.
- Knowledge of CI/CD pipelines
- Advanced data analysis skills for QA metrics and reporting.
Benefits
- Competitive remuneration.
- Health insurance.
- Life Insurance.
- Transportation allowance.
- Meal ticket.
- Private pension plan.
- Dynamic, multicultural and fun environment.
- Arcades on-site.
- You will be working at the world's leading provider of game services.
- Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
About the company
Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia.
Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets.
Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.
Experience our side of life. For more information, visit www.side.inc.
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What We Do
Side transforms high-performing agents, teams, and independent brokerages into successful businesses and boutique brands that are 100% agent-owned. Headquartered in San Francisco, Side exclusively partners with the best agents, empowering them with proprietary technology and a premier support team so they can be more productive, grow their business, and focus on serving their clients.
Why Work With Us
Led by a team of experienced industry professionals and technology innovators, the Side team is constantly developing technology that improves agent productivity, legal compliance, marketing programs, and customer experience, to support the best-in-breed agents that we partner with.
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