Project Manager/Programme Manager

Posted 12 Days Ago
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Hà Nội, VNM
Hybrid
Senior level
Software
The Role
Manages software projects and related programmes from planning through delivery, controlling scope, schedule, budget, risks, quality, and profitability. Leads distributed cross-functional teams, manages C-level client relationships, runs executive governance, handles changes and commercial discussions, supports staffing, and drives continuous improvement through delivery best practices and AI-assisted tools. Banking and fintech experience is especially important.
Summary Generated by Built In
Company Description

SmartDev is an AI-powered software development company headquartered in Vietnam, part of the Verysell Group. We help global businesses deliver faster and build smarter — combining AI-driven development practices with deep expertise across fintech, healthcare, retail, and enterprise technology. Our team of engineers, architects, and AI specialists works across the full stack: from custom software and cloud solutions to generative AI, MLOps, and intelligent automation. At SmartDev, we believe that great architecture and AI-first thinking are a competitive advantage — and we build our teams accordingly. 

The company is at a pivotal point in our journey: transitioning from a pure IT outsourcing provider to an AI-enabled solutions partner. 

We have over 200 talented employees working both on-site and remote/hybrid at locations:

  • Danang: 81 Quang Trung, Hai Chau 1 ward, Hai Chau District, Danang
  • Hanoi: Zodiac building, 19 Duy Tan Street, Dich Vong Hau ward, Cau Giay District, Hanoi

Job Description

Key Responsibilities

1. Delivery and governance

  • Plan, run and deliver one or more software projects, or a programme of related projects, on scope, schedule and budget.
  • Define delivery methodology (Agile, Scrum or hybrid) and keep roadmaps, milestones, dependencies and RAID logs current.
  • Track budget, resource utilisation and profitability, and forecast accurately.
  • Identify risks early, escalate with a mitigation plan, and keep quality, security and compliance standards for regulated clients.

2. Stakeholder management

  • Be the trusted advisor to C-level and senior executives at client organisations, especially in banking and fintech.
  • Run steering committees and executive reviews, and report progress, risks and decisions clearly in English.
  • Manage expectations, change requests and commercial discussions together with Sales and Account Management.3. 

3. Team leadership

  • Lead cross-functional teams of engineers, QA, BA and designers, onshore and offshore.
  • Coach team members, resolve conflicts and keep delivery quality and morale high.
  • Work with Talent Acquisition and Delivery leadership on resource planning, hiring and onboarding.

4. Continuous improvement

  • Capture lessons learned and share delivery best practices across the company.
  • Introduce tools and AI-assisted practices that improve estimation, reporting and delivery speed.

Qualifications

Must have

  • 7+ years of experience as a Project Manager or in a closely related role (Programme Manager, Delivery Manager).
  • English communication at B2 level or higher, written and spoken, suitable for client meetings and executive reporting.
  • Proven experience working directly with C-level executives, especially in the banking or fintech industry.

Nice to have

  • Track record delivering software, digital banking, payments, lending or core-system modernisation projects.
  • Experience managing programmes with several parallel projects or vendors.
  • PMP, PgMP, PRINCE2, PMI-ACP, CSM or SAFe certification.
  • Familiarity with financial regulation and security standards (for example State Bank of Vietnam requirements, PCI DSS, ISO 27001).
  • Experience with offshore or distributed delivery models and with Jira, Confluence or similar tools.
  • Bachelor's degree in IT, Business, Engineering or a related field.

Core competencies

  • Executive presence, negotiation and clear structured communication.
  • Strong planning, risk management and financial control.
  • Servant leadership, accountability and the ability to stay calm under pressure.

Skills Required

  • 7+ years of experience as a Project Manager or closely related role, such as Programme Manager or Delivery Manager.
  • English communication at B2 level or higher, written and spoken, suitable for client meetings and executive reporting.
  • Proven experience working directly with C-level executives, especially in banking or fintech.
  • Track record delivering software, digital banking, payments, lending, or core-system modernisation projects.
  • Experience managing programmes with several parallel projects or vendors.
  • PMP, PgMP, PRINCE2, PMI-ACP, CSM, or SAFe certification.
  • Familiarity with financial regulation and security standards, such as State Bank of Vietnam requirements, PCI DSS, or ISO 27001.
  • Experience with offshore or distributed delivery models and tools such as Jira or Confluence.
  • Bachelor's degree in IT, Business, Engineering, or a related field.
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The Company
Nyon
245 Employees

What We Do

Founded in 1990, Verysell Group is a renowned global software development company, headquartered in Switzerland. We offer various services from staff augmentation to building bespoke software solutions for industries such as Fintech, Payment tech & InsurTech. Central to our business is the offshore development center (ODC) SmartDev LLC in Vietnam where we develop software for external customers and our in-house products such as VeryPay - a mobile money payment platform. Our offices are located in 8 cities on 4 continents. This allows us to cater to a diverse clientele, including start-ups, scale-ups, and large global enterprises. Our family of brands SmartDev, VeryPay, Smart81 & VeryPlay Studio helps us focus on specific market segments and client types. SmartDev is a broad base outsourcing partner for enterprise clients worldwide. Recognized as the Winner of SME100® Fast Moving Companies, SmartDev specializes in building FinTech apps, insurance software, and more. Smart81 is a subsidiary of SmartDev and is instrumental in accelerating growth for start-ups and scale-ups by advising, collaborating, and crafting enterprise-level technology through our offices in California, Singapore, and London – the world's leading centers of startup economy. VeryPay is a mobile payments technology provider offering technology solutions for African mobile network operators, while VeryPlay Studio serves as a full-cycle game developer, merging Switzerland's quality standards with Asia's production expertise. The Applied AI Lab, another innovative extension of the Verysell Group, showcases our commitment to AI revolution by providing high-level consulting services, aiming to integrate AI functionalities in business, thereby enhancing productivity and expanding product offerings. AI Lab is also an in-house center of excellence in this field with a mandate for AI transformation.

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