ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Project Manager in ICON’s Language Services department, you will manage end-to-end translation and localization projects for life sciences clients, ensuring delivery to scope, timeline, budget, quality, and regulatory expectations. You will act as a key contact for clients, internal teams, and vendors while supporting process improvement, risk management, and high-quality project execution.
What You Will Do:
- Manage the full lifecycle of Language Services projects from initiation through delivery and post-project review.
- Define project scope, timelines, budgets, resources, risks, and client expectations.
- Serve as the main point of contact for clients and internal stakeholders, managing communications, issues, and escalations.
- Coordinate cross-functional teams and external language resources to ensure smooth project delivery.
- Monitor project performance against scope, budget, quality, and timeline requirements, taking corrective action as needed.
- Manage project financials, including budget tracking, forecasting, invoicing support, and profitability monitoring.
- Identify risks, scope changes, and operational challenges early and implement mitigation plans.
- Support quality management activities, including investigations, CAPA support, RCA/5 Whys, and process improvement initiatives.
- Contribute to technology, automation, and workflow improvement initiatives that enhance efficiency, quality, and scalability.
- Mentor Associate Project Managers and junior team members, sharing project management best practices.
- Perform other duties as assigned.
Your Profile:
Required qualifications and experience:
- Bachelor’s degree in Life Sciences, Languages, Translation, Healthcare, Business, or a related discipline.
- 3+ years of project management experience in translation, localization, language services, or clinical research.
- Experience managing life sciences translation projects, including pharmaceutical, biotechnology, medical device, or clinical research content.
- Strong project planning, financial management, stakeholder management, and problem-solving skills.
- Proven ability to manage multiple priorities in a fast-paced, regulated environment.
- Experience coordinating cross-functional teams and external vendors.
- Experience supporting quality investigations, CAPA activities, and process improvement initiatives.
- Proficiency in CAT tools, translation management systems, project management software, and Microsoft Office applications.
- Native, professional, or advanced proficiency in Simplified Chinese, with fluent English communication skills.
- PMP certification preferred.
- Commitment to quality, compliance, and customer service.
- Willingness to travel occasionally, approximately 10%, when required.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- Bachelor's degree in a relevant discipline
- Proven project management experience within the clinical research industry, specifically related to patient care solutions
- Solid project and programme management experience and ability to manage competing priorities
- Strong leadership skills and ability to manage cross-functional teams in a matrix environment
- Excellent organizational and problem-solving abilities, focused on achieving project goals and timelines
- Effective communication and interpersonal skills to facilitate collaboration with diverse teams and stakeholders
- Commitment to maintaining high standards of quality and regulatory compliance
- Willingness to travel as required (approximately 10%)
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
