Join us as a Project Manager, Operations Centre of Excellence
- Join the Operations Centre of Excellence in a high profile and influential role that will deliver the five year strategic vision for Operations and transform the operational capability across the bank
- You’ll play a key role in driving change across Operations, and we’ll look to you to deliver goals on time, within budget and to the highest quality
- Hone your existing project management skills with excellent exposure at senior level and advance your career in this exciting, fast paced role in an innovative and inclusive team
- We're offering this role at director level
In your new role, you’ll lead a work initiative, preparing, managing and providing reporting on all project plans, controls and resource plans. You’ll make sure that activities are in place to adequately prepare the business and engage all the appropriate stakeholders effectively to enable change to be implemented and handed over.
Additionally, you’ll be building and maintaining a positive working relationship with senior stakeholders across multiple franchises, domains and functions and at different levels of hierarchy and as part of this you’ll be required to produce executive level presentations. As well as this, you may lead a team of external suppliers, working closely with supply chain services for the appropriate supplier selection from our framework.
You’ll also be:
- Empowering and leading a team, often in multiple geographies, through the project lifecycle
- Identifying, tracking, managing and mitigating any project risks, assumptions, issues and dependencies
- Leading and defining project documentation and making sure that the solution clearly supports and is aligned to our strategic goals
- Tracking and reporting project costs and making sure that the project is completed in allotted budgets
- Making sure that all project deliverables satisfy the requirements and that they adhere to the agreed governance framework
- Shaping business cases or benefits realisation and securing funding via investment processes
- Addressing policy and control shortfalls and audit findings and implementing strategic solutions in response
You’ll need to hold an appropriate project management qualification, as well as have experience in change management. You’ll need experience of delivering change within a banking Operations team driving measurable business outcomes. You should be comfortable working with ambiguity and have the ability to pay keen attention to detail and a drive to understand emerging technical capabilities and how these might be leveraged by Operations.
It'll be ideal if you have experience of Agile processes and ceremonies as will be a familiarity with Model Risk governance.
You’ll also need:
- Experience of driving large scale automation or AI with a drive to understand emerging technical capabilities and how these might be leveraged by Operations
- Experience of analysing a broad range of data such as Operational, Technology, Finance and HR to support problem solving and decision making
- Strong organisational skills and the ability to produce executive level presentations
- Excellent interpersonal and collaborative skills with the ability to engage and communicate with multiple stakeholders at senior level across the bank
- Critical thinking skills, enabling you to cut through complexity, and make sound decisions and recommendations that are carefully balanced against risk
Hours
45Job Posting Closing Date:
10/06/2025Similar Jobs
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
